Quality Assurance Manager

Our client is seeking an experienced Quality Assurance Manager to lead and mature QA practices across a complex product ecosystem that includes cloud-native applications mobile apps IoT devices firmware databases and AWS infrastructure. This individual will be responsible for establishing quality standards driving test strategy leading a QA team and ensuring reliable product releases across the entire technology stack.

The ideal candidate combines strong people leadership with hands-on expertise in test automation software quality and end-to-end validation of integrated hardware/software solutions.

• Lead and mentor a team of QA engineers fostering a culture of quality accountability and continuous improvement.
• Own the end-to-end QA strategy across software mobile cloud firmware database and IoT product components.
• Develop and implement scalable testing processes methodologies and quality standards.
• Define and monitor quality metrics KPIs defect trends and release readiness criteria.
• Partner with Engineering Product Management Operations and Customer Support teams to ensure quality is embedded throughout the development lifecycle.
• Drive both manual and automated testing initiatives improving test coverage and efficiency.
• Oversee testing activities including functional integration regression performance security and system testing.
• Conduct root cause analysis and lead corrective action efforts for quality-related issues.
• Manage test planning execution defect management and release validation activities.
• Evaluate and implement new QA tools frameworks and technologies.
• Deliver regular quality and reliability reporting to senior leadership.
• Ensure compliance with established QA processes industry standards and organizational requirements.

• Bachelors degree in Computer Science Engineering Quality Management or a related field.
• 5 years of Quality Assurance experience with at least 3 years in a QA leadership or management role.
• Experience leading QA teams including mentoring performance management and professional development.
• Strong experience testing complex environments that include:
  • AWS-hosted applications
  • Mobile applications
  • IoT devices
  • Databases
  • Integrated hardware/software platforms
• Hands-on experience with automated testing frameworks such as Cypress Appium Selenium or similar tools.
• Experience using QA and defect management tools such as Jira BrowserStack Firebase AWS CloudWatch or equivalent platforms.
• Knowledge of performance load security and integration testing methodologies.
• Strong understanding of Agile and Scrum environments.
• Excellent communication analytical and problem-solving skills.

• IoT and connected-device testing
• Embedded systems or firmware validation
• Mobile application quality assurance
• AWS/cloud-native environments
• Test automation strategy and framework design

Equal Opportunity Employer including disability and protected veteran status