QA Analyst

Local Candidates only

Job Responsibilities

Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for assigned Change Requests (CRs) and Maintenance & Operations (M&O) initiatives to support requirements gathering solution validation and testing readiness.

Collaborate with business stakeholders Subject Matter Experts (SMEs) Business System Owners (BSOs) vendors technical teams and project managers to analyze document refine and validate business and functional requirements.

Serve as an individual contributor performing both Business Analyst and User Acceptance Testing (UAT) responsibilities based on project operational and organizational needs.

Develop and maintain comprehensive UAT strategies test plans test scenarios and testing approaches aligned with business objectives operational priorities regulatory requirements and project timelines.

Review business requirements functional specifications system designs interface documentation and business workflows to ensure complete and risk-based test coverage.

Create execute and maintain manual and automated test scripts for functional integration regression end-to-end data validation and user acceptance testing activities.

Lead and coordinate UAT activities across assigned projects including test execution issue tracking test evidence documentation business validation and release readiness support.

Partner with vendors responsible for Unit Testing and System Integration Testing (SIT) to improve testing alignment strengthen overall quality coverage and reduce duplicate testing efforts between SIT and UAT processes.

Collaborate with project managers testing teams business users and external partners to manage testing timelines dependencies risks deliverables and implementation of readiness activities.

Facilitate requirements of walkthroughs knowledge-sharing sessions and testing reviews to ensure a clear understanding of business expectations system functionality and testing objectives.

Manage the full defect lifecycle including defect identification logging triage prioritization escalation retesting resolution validation and status reporting utilizing approved enterprise testing and defect management tools.

Track analyze and communicate testing metrics execution progress defect trends test coverage quality risks and UAT results to leadership stakeholders and project teams.

Analyze review refine and enhance existing regression test suites to improve testing efficiency business-process validation and overall regression coverage across CAPS systems.

Lead test automation initiatives by developing automation strategies identifying automation opportunities recommending appropriate frameworks and tools and implementing automated regression testing solutions to reduce manual testing effort and improve quality outcomes.

Support post-implementation validation production issue analysis continuous process improvement initiatives QA/UAT best practices and additional CAPS Program Administration activities as assigned.

Qualifications

Required

Bachelors degree in Computer Science Information Systems Business Engineering Mathematics or related field; or equivalent combination of education and experience.

Minimum of five (5) years of experience in Quality Assurance (QA) User Acceptance Testing (UAT) and/or Business Analysis roles supporting enterprise systems.

Minimum of three (3) years of experience in test automation including automation strategy development and transitioning manual testing processes into automated solutions.

Strong experience developing test strategies test cases test scripts and executing functional regression integration end-to-end and UAT testing.

Demonstrated experience analyzing business and functional requirements developing use cases and translating business needs into testable scenarios.

Experience in performing data quality validation data reconciliation and testing across enterprise applications interfaces and reporting solutions.

Hands-on experience with QA and test management tools such as Jira Azure DevOps Smartsheet or similar platforms.

Hands-on experience with automation tools such as Selenium Playwright Cypress TestComplete Power Automate UFT or similar technologies.

Experience working with Microsoft reporting and analytics tools including Power BI and/or Microsoft Fabric.

Proven ability to work independently as a senior-level individual contributor while effectively collaborating with business users internal teams external partners and vendors in a cross-functional environment.

Preferred

Experience working with data systems and automated business processes.

Experience creating or using systems for automated testing.

Experience organizing and analyzing data to inform decision making.

Knowledge of Georgia Gateway Integrated Eligibility System.

Knowledge of system development and configuration.

Advanced skills in Excel and other Microsoft Office applications.

Experience with Agile/Scrum methodologies

Familiarity with data warehousing ETL processes or data pipelines

Technical Competencies

Knowledge of eligibility requirements and systems.

Understanding of automation processes and business needs.

Deep understanding of test types such as black box regression and negative testing.

Experience with testing frameworks and tools (Selenium Power Automate jUnit Azure Test Plans).

Ability to deliver high-quality customer service and maintain positive work relationships.

Ability to organize and evaluate data to drive decision making.

Ability to collaborate with diverse communities and demonstrate cultural sensitivity.

Understanding of eligibility systems and requirements.

Experience applications Angular front-ends and relational databases.

Intermediate to advanced skills in Microsoft Word Excel and SharePoint.

Ability to develop user stories and acceptance criteria.

Effective communication collaboration and customer service skills.

Ability to collaborate with diverse communities and maintain positive work relationships.

Strong analytical and problem-solving skills

Excellent communication and stakeholder management

Ability to translate business requirements into technical test artifacts.

Attention to detail and commitment to quality.

Ability to manage multiple priorities in a fast-paced environment.