Protective Services Case Worker

AgeSpan

About Us: Since 1974 our agency has strived towards supporting an individuals desire to make their own decisions secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader a nationally known generator of new ideas because it welcomes creativity your ideas. It is an outstanding place to work stimulating friendly collaborative. We offer competitive salaries generous vacation time and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission youve found the right place!

At AgeSpan youll find a work environment that combines:

• A refreshing culture that is supportive collaborative and encouraging of diverse perspectives and backgrounds.
• A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.
• Encouragement of your development through opportunities to get involved use your voice and gain new knowledge and skills.
• A satisfying balance between your work and personal life including a flexible workplace generous paid time off and wellness programs.

Depending on your role and your hours we offer

• Flexible schedule and hybrid work opportunities
• Competitive salaries
• Healthcare (medical dental)
• 403b Retirement Plan with agency match
• 20 Vacation Days 12 Sick Days and 12 Paid Holidays
• Social Work Licensing Program
• License Renewal Paid by agency for RNs and Social Workers
• And MORE!

Position Summary: The Protective Services Case Worker will assess and investigate Protective Services cases. The Caseworker is responsible for investigating Protective Services reports assessing the level of client risk providing crisis intervention services advocacy and monitoring of the case to resolve crisis issues.

Essential Functions: (Core duties or tasks that are fundamental and not marginal to the performance of the job)

• Investigate Protective Services reports as assigned by the Protective Services Supervisor.
• Conduct field visits to assess an older adults physical social emotional and environmental status to determine their eligibility and needs in their homes in accordance with Executive Office of Aging & Independence regulations.
• Provision of crisis intervention advocacy and casework services.
• Completion of appropriate paperwork and maintenance of client files including computer database as defined by the Protective Services Supervisor and as regulated by the Executive Office of Aging & Independence Affairs.
• Development and maintenance of ongoing service plans to assist in the resolution of Protective Services cases.
• Accessing appropriate mental health medical resources and legal assistance when cases require this attention.
• Liaison and clinical consultation with case management staff when appropriate.
• Assist with community education efforts as assigned by Protective Services Supervisor.
• Utilization of court system when necessary as indicated under the MGL Chapter 19A 651 CMR law and other mandates.
• Case coverage and liaison efforts with other staff members of the Protective Services team.
• Work collaboratively within the team when difficult scenarios and issues arise within a teammates caseload.
• Coverage responsibilities for the Protective Services team including participation in the after hours on-call as needed.
• Other duties as assigned by the Protective Services Supervisor.

Qualifications: A Masters or higher degree from an accredited school in social work psychology counseling human development nursing sociology criminal justice public health public policy or gerontology plus at least one year of experience in counseling casework case management preferably in a Protective Services or crisis intervention role preferred; A Bachelors degree from an accredited school in social work psychology counseling human development nursing sociology criminal justice public health public policy or gerontology plus at least two years of experience in counseling casework or case management providing protective or crisis intervention services may be substituted for Masters; LSW eligibility within 2.5 years of hire required; exceptional negotiation/ problem solving written/verbal communication skills essential; experience with computers necessary. Bilingual capacity preferred but not required.

Hours: 37.5 per week

At AgeSpan we carefully consider a wide range of factors when determining rate of pay. Actual rate of pay depends on factors including but not limited to internal equity experience and qualifications. The pay range for this position is $33.00 - $34.00/hour.

Our Commitment to Diversity and Inclusion

AgeSpan is strongly committed to fostering a professional environment that recognizes respects and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity equity inclusion and work-life balance.