Prosthetic Representative

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

As a condition of employment for accepting this position you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74 to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. See Chapter 2 section D paragraph 5a this part.
• Experience and Education: Individual must meet at least one of the requirements below.

Grade Determinations: In addition to the basic requirements for employment the following criteria must be met when determining the grade of candidates:

GS-5: Experience: None beyond the basic requirements.

GS-7: Experience: In addition to the basic requirements 1 year of specialized experience equivalent to the next lower level GS-05. This experience must demonstrate that you have knowledge of basic medical and anatomy terminology knowledge of accounting methods and the ability to research analyze comprehend and apply decisions.

In addition the candidate must demonstrate the following KSAs:

1. Ability to understand and apply processes procedures regulations and laws as it applies to purchasing and the provision of prosthetic items/services.

2. Ability to coordinate multiple requests for durable medical equipment (DME) including repairs services and benefits.

3. Ability to act as a liaison with and work effectively with health care providers patients caregivers and vendors to ensure that the most appropriate device and services are received timely.

4. Ability to monitor contractors and vendors for compliance with contract requirements

GS-9: Prosthetic Representative (Developmental level)

Experience. In addition to the basic requirements one year of creditable experience equivalent to the GS-7 grade level that is directly related to the position to be filled. Examples include but are not limited to developmental duties involving more complex work performed under supervision. Interaction with Veterans caregivers and clinical staff by answering questions related to benefit programs such as automobile adaptive equipment home improvement and structural alterations and clothing allowance programs.

OR

Education. Education equivalent to two full years of progressively higher level graduate education or Masters or equivalent graduate degree from an accredited educational institution AND at least 24 semester hours in course work related to health care public administration or business. The 24 semester hours may include but is not limited to any combination from the following fields: occupational therapy physical therapy kinesiotherapy social work psychology prosthetics orthotics respiratory therapy assistive technology business law leadership healthcare public administration or business management. This course work may have been completed within the degree or in addition to the degree.

Demonstrated Knowledge Skills and addition to the experience above the candidate must demonstrate all of the following KSAs:

1. Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management.

2. Ability to organize prioritize and monitor actions to ensure timeliness.

3. Ability to understand and articulate the benefits program options available. This includes communicating with patients caregivers health care providers and vendors.

4. Ability to apply and educate others about national VISN and facility directives policies procedures and regulations.

5. Ability to work effectively with a clinical team and provide recommendations for prosthetic devices.

GS-11: Experience: In addition to the basic requirements one year of creditable experience equivalent to the GS-09 grade level that is directly related to the position to be filled. Examples include but are not limited to working directly with Veterans and clinical teams to assist with applications for benefits related to benefit programs such as automobile adaptive equipment home improvement and structural alterations and clothing allowance programs. Ensures devices equipment and services are based on the patients rehabilitative and medical needs. Working closely with the treatment team in development of prescriptions and provide technical assistance and guidance to assist in planning and coordination to obtain equipment services and benefits.

In addition the candidate must demonstrate the following KSAs:

1. Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality efficiency performance and productivity.

2. Ability to work with a team to provide technical guidance plan organize and coordinate activities to effectively complete job duties of assignment such as distributing workload; and monitoring the accuracy status and progress of work.

3. Ability to communicate tactfully and effectively both orally and in writing to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.

4. Ability to assist in staff development outcome management and strategic planning.

5. Ability to act as liaison between staff to resolve informal employee complaints and concerns.

6. Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements.


Preferred Experience:
Experience as a Contracting Officer Representative or other assigned Contracting duties.
Experience in monitoring contractors and vendors for compliance with contract requirements.
Experience in the following systems: PIP GIP FORCE VISTA CPRS APAT IPPS.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Reference: For more information on this qualification standard please visit full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-9 to GS-11.

Physical Requirements: Pre-placement and periodic physical examinations are required for hybrid occupations to ensure workers are placed in positions where they can perform the essential functions of their job including their physical mental and emotional capacities without endangering their health or the health of their co-workers. See VA Directive and Handbook 5019.