Project Manager, US Channel Sales BPR

Be inspired every day. Were perfectionists. Idealists. Inventors. Forever tinkering with products and processes always on the lookout for a better way. A job at Apple is one that requires a lot of you but its also one that rewards forward-thinking and hard work. None of us here at Apple would have it any other BPR (Business Process Re-engineering) team delivers scalable solutions that help our users execute their work efficiently and deliver outstanding results across the Channel Sales organization (and beyond). What fuels us is developing customer-centric processes and technology solutions for our internal customers. We view inclusion and diversity as critical for innovation. Thats because we lead ambitious projects the ones that benefit from different perspectives to drive innovation. We convert ambiguity and uncertainty into order and we know how to execute big projects successfully.

We are looking for an outstanding multi-skilled Project Manager with a demonstrable record of leading complex projects from concept through implementation. As a Project Manager for the US Channel Sales BPR team you will be the prime mover of your projects end to end. Youll connect the dots build trust and understanding between groups and orchestrate the multitude of activities needed to make your projects successful. This role will draw upon your experience managing medium-to-large global technical projects that interweave complex data multiple systems and functional teams. The ideal candidate brings experience in B2B business operations processes CRM systems and Enterprise sales lifecycles. You will work cross-functionally with Sales AI and technical teams to enhance the partner experience while ensuring measurable business with a fast-paced and at times ambiguous environment is a must. Were looking for an excellent project leader a deep problem solver a relationship builder a superb communicator an innovator. If this sounds like you wed love to talk with you.

Organize plan and manage multiple technology projects end-to-end with overlapping timelines on behalf of the U.S. Channel Sales organization and partner all phases of projects within their portfolioincluding: identification of business opportunities ideation business requirement documentation timeline development communication testing change management go-live reporting and retrospective. nDeeply understand business users by leveraging empathy-driven methodologies / design thinking. nDrive project-centric discussions and workshops to gather requirements/user stories/use cases from business subject matter experts. nPartner with technical teams to communicate and plan technical establish yourself as the subject matter expert for all projects in your buy-in from key decision-makers by leveraging storytelling to bring to life the potential business impact of proposed projects. nLead cross-functional teams including collaborations with third party partners. Identify and engage all teams/ individuals needed to mobilize projects. nEstablish project road maps and schedules keeping activities on track to major landmarks. Work with core team to prioritize and assign project tasks to team members. Manage project risk throughout the life of the project. Identify document and drive resolution of project issues. nKeep core and management teams well-informed about project developments in a dynamic for efficiency simplicity and design excellence in every operational requirements into platform and system enhancements by partnering directly with the WWBPR team and the AI/ML team building solutions for the channel organization.

Typically requires 7 years experience in Project Management or related experiencenExperience owning medium (6-8 month) to large (8-12 month) cross-functional technology and operational process projectsnAbility to interact with and effectively communicate with a wide range of technical and business teams and naturally adjusts communications and messaging for the intended audiencenFamiliarity with B2B sales lifecycle (opportunity / lead / pipeline management) and CRM systemsnExperience working with transactional data and core data (aka master data) systemsnRelationship-builder; viewed as a trusted advisornAble to develop options and broker decisions across diverse teams/stakeholders with competing interestsnUnderstands systems implementation; comfort working with both waterfall and agile development methodologiesnQuick learner able to mobilize quickly and transition into in-flight projects without impacting the businessnCurious eager to understand the business processes and systems that are relevant to a projectnConsistently challenges the status quo to propose new and innovative solutionsnBachelors degree or equivalent experience

Experience leveraging Design Thinking methodology a plusnExperience working with AI tools or leading AI adoption initiatives in business workflowsnExperience with CRM (Customer Relationship Management) software a plusnAnalytical able to investigate data business or systems problems to expose root causes and identify solution optionsnAdvanced degree a plus