Project Manager

Position: Project Manager

Location: Must currently be commutable to Newark DE. Role is hybrid 3 days per week onsite.

Duration: 12/31/2027

Rate: Open

Interview: Video

Job Description

We are looking for a Project Manager to lead complex enterprise-scale technology and business transformation projects across multiple workstreams departments and geographies. This position will be a full-time contract and hybrid in Newark DE.

What Youll Do

• Own end-to-end delivery of large-scale complex projects across multiple workstreams departments and geographies
• Define and drive project strategy governance frameworks success metrics and delivery roadmaps in alignment with organizational objectives
• Lead project intake prioritization and resource planning in partnership with senior leadership and the PMO
• Proactively identify and manage risks dependencies and conflicts across the project portfolio escalating as appropriate
• Mentor and guide junior project managers and coordinators building PM capability across the organization
• Champion continuous improvement in PM methodologies tools templates and best practices
• Serve as the primary point of accountability for project delivery maintaining trust and transparency with executive sponsors business owners and key stakeholders
• Design and deliver executive-level status briefings steering committee presentations and portfolio dashboards
• Facilitate complex stakeholder alignment sessions resolving competing priorities and negotiating scope and timeline tradeoffs
• Build and sustain strong working relationships across business and technical teams vendor partners and external consultants
• Own the end-to-end UAT strategy for enterprise implementations defining scope entry/exit criteria resource requirements and risk mitigation plans
• Oversee UAT planning across multiple business units ensuring comprehensive test coverage aligned to business requirements and acceptance criteria
• Lead UAT governance including defect triage meetings prioritization of critical issues and go/no-go readiness assessments
• Partner with QA leads business analysts and IT teams to ensure UAT environments data and tooling are ready and fit for purpose
• Drive executive sign-off processes and ensure documented approvals are in place prior to go-live decisions
• Identify systemic testing gaps and implement improvements to UAT processes for future projects
• Lead the planning and execution of enterprise system implementations including ERP CRM HRIS and other complex platform deployments
• Drive cutover strategy development including detailed run books parallel processing plans data migration validation and rollback procedures
• Orchestrate go-live war room operations serving as the central command for real-time issue identification escalation and resolution
• Coordinate across technical leads infrastructure teams vendors and business operations to ensure seamless deployment execution
• Manage organizational change management activities including impact assessments training strategy and communication planning in partnership with HR and L&D
• Establish and lead structured post-implementation support programs including tiered issue triage SLA tracking and escalation protocols
• Own the post-implementation review (PIR) process driving root cause analysis lessons learned documentation and continuous improvement recommendations to leadership
• Monitor system adoption KPI performance and user satisfaction post-go-live proactively flagging areas requiring intervention
• Oversee transition from project mode to operations ensuring clean handoffs to support teams IT operations and business owners
• Maintain post-go-live project documentation FAQs known issues registers and operational runbooks
• Manage project budgets ranging from $500K to multi-million dollar engagements including forecasting variance analysis and executive reporting
• Oversee vendor contracts and third-party delivery partners ensuring accountability to scope schedule and cost commitments
• Lead resource planning across blended teams of internal staff contractors and vendor consultants

What Youll Need

Required:

• 5 years of progressive project management experience with at least 3 years leading enterprise-scale technology or business transformation projects
• Demonstrated experience owning UAT strategy implementation planning and post-implementation support for complex system deployments
• Proven ability to manage executive relationships and deliver effective presentations to C-suite audiences
• Strong command of project management methodologies including Waterfall Agile and hybrid approaches
• Experience managing project budgets of $500K or greater
• Proficiency with enterprise PM tools (e.g. MS Project Smartsheet Jira ServiceNow PPM) and collaboration platforms (Teams Confluence SharePoint)
• Exceptional written and verbal communication skills with the ability to translate technical concepts for non-technical audiences
• PMP certification or equivalent (e.g. PgMP PMI-ACP PRINCE2 Practitioner)

Preferred:

• Bachelors degree in Business Information Technology Computer Science or a related field; Masters degree or MBA a plus
• Experience leading ERP CRM or HRIS implementations (e.g. SAP Salesforce Workday Oracle)
• Familiarity with ITIL ITSM or enterprise service management frameworks
• Experience with organizational change management (Prosci/ADKAR or similar)
• Prior experience in regulated industries (financial services healthcare government) is a plus
• Lean Six Sigma SAFe or other process improvement certifications are a plus

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal state and local standards.
• Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor.
• Must be able to communicate with customers/team members over the phone and in person.
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.

Required Skills:

Project ManagersPMP