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Project Manager Advanced
Job Location:
Job Location:
Columbia, IN - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
8 September 2026 (14 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Required Skills
- 2 years of experience managing queues cases tickets workflow tools intake processes software fulfillment procurement contract or administrative service operations.
- 2 years of experience interpreting documented criteria procedures policies and process guidance and applying them consistently.
- 2 years of experience documenting and maintaining process steps training materials knowledge articles FAQs status records and customer guidance.
- 2 years of experience with procurement contracts software distribution software licensing service management compliance or administrative review workflows.
- 2 years of experience with Microsoft Office email/calendar tools and workflow/ticketing/service management systems.
Preferred Skills
- Experience in higher education public sector or university technology/service management operations.
- Experience with ServiceNow or similar ITSM/workflow systems.
- Experience with software licensing software asset management supplier management contract renewals or procurement support.
- Experience with technology procurement vendor intake software purchasing or cross-functional review processes.
- Familiarity with accessibility security privacy AI legal procurement or State of South Carolina review processes.
- Experience supporting cost models billing budgeting product-line reporting ROI/trend reporting or leadership briefings.
- Experience supporting continual service improvement and using customer feedback to improve processes.
- Ability to coordinate stakeholders across business office service management supplier contract ServiceNow enterprise application review and customer teams.
***Lumen and / or its clients will not provide equipment (Laptop monitor etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumens client allowing the user access to the required systems and technology.***
Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Required Experience:
IC
