Project Manager 3

Job Title: Project Manager
Duration (Contract): 12 Months
Client Location: Plano TX 75023

Location Preference: Onsite

Job Description:

Creative & Campaign Management:

Website Optimization:

• Enhances user experience (UX) and site navigation to increase conversion rates click-through rates and add-to-cart metrics.
• Refreshes and updates the online store with high-quality content ensuring an aesthetically pleasing and up-to-date shopping experience.
• Work with B2B team and HQ developing strong partnership to unlock additional opportunities for enhanced SMB campaigns.

Product Launches & Campaigns:

• Manages the digital merchandising strategies for new product launches seasonal promotions and campaigns aligning with overall Client marketing strategies.
• Develop and implement comprehensive tracking systems for all marketing campaigns.
• Maintains a 52-week marketing calendar ensuring key inputs across SMB marketing initiatives.
• Generate detailed reports on campaign deliverables and KPIs to highlight areas of success and opportunities for improvement.

Data-Driven Decision Making:

• Analyzes site performance sales data and customer insights to identify growth opportunities and optimize the customer journey.
• Experience tracking and planning for site merchandising updates based on pricing offer changes and available inventory.

Collaboration:

• Partners with Product Category Management Marketing and Engineering teams to launch new site features and align on marketing initiatives.
• Communicate with the leadership team on key deliverables and objectives campaign reports and postmortems.
• Ensure regular communication of project status risks and opportunities to all stakeholders.

Experience:

• Platform Operations: Oversee new product launches content updates and monthly promo setups across the SMB-specific sections of .
• Project Delivery: Lead digital innovation and system enhancement projects from ideation through go-live ensuring scope and timelines are met.
• Business Growth: Drive SMB revenue generation increase Average Order Value (AOV) and improve conversion rates by optimizing online user experiences.
• Stakeholder Management: Collaborate across cross-functional teams (IT Corporate Marketing Data Insights and Sales Divisions) to secure decisions and maintain execution trackers.
• Analytics: Define and monitor KPIs manage operational budgets and build dashboards to measure the success of SMB-specific initiatives.

Required Skills Experiences Education and Competencies:

Skills and Qualifications:

• Bachelors degree in marketing Communications or related field preferred.
• 7 years of experience in ecommerce marketing operations with a proven track record of process optimization and technology management.
• Strong understanding of marketing technologies (e.g. CRM marketing automation analytics platforms ie Adobe Analytics).
• Excellent analytical skills with the ability to interpret data and derive actionable insights.
• Exceptional communication and collaboration skills with the ability to influence stakeholders at all levels.
• Experience working with marketing to drive eCommerce merchandising and sales.
• Strong eCommerce experience required.
• Preferred experience in large retail eCommerce organizations.
• Proficiency in ecommerce platforms data analytics tools and CRM software.
• Strong understanding of creative and copy design principles to be able to direct development and provide ongoing recommendations and feedback for improvement to the creative agency.

Qualifications & Requirements:

• Experience: (3) to (5) years of experience in digital transformation e-commerce operations or project management (preferably within the retail or tech electronics industry).
• Technical Skills: Proficiency in project management and CRM tools (JIRA Smartsheet Excel) and familiarization with e-commerce platforms (like SAP Hybris).
• Soft Skills: Exceptional communication ability to synthesize complex data for senior leadership and strong problem-solving capabilities in high-pressure environments.

The hourly range for roles of this nature are $50.00 to $80.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.