Programmatic Media Supervisor
Chicago, IL - USA
Job Summary
As the Programmatic Supervisor you will oversee the execution and optimization of programmatic advertising campaigns for pharmaceutical clients ensuring they meet client objectives and deliver strong performance. This role requires a detail-oriented leader with a deep understanding of programmatic advertising data analysis and campaign management. You will work closely with cross-functional teams including Media Account and Analytics to develop and implement programmatic strategies that align with business goals and client needs. The Programmatic Supervisor also oversees Programmatic Trader(s) fostering a culture of collaboration accountability and continuous improvement.
The Programmatic Supervisor manages the programmatic resources and all day-to-day planning buying and reporting work for a portfolio of pharmaceutical brands spanning both Healthcare Professional (HCP) and Direct-to-Consumer (DTC)/patient audiences. The Programmatic Supervisor is able to identify and independently mitigate low-level risk scenarios accompanied by conflict-resolution actions and knows when to properly engage and escalate issues to senior media team members. Because this work supports pharmaceutical brands the Programmatic Supervisor is also expected to understand and help ensure adherence to the Medical Legal and Regulatory (MLR) review requirements unique to pharmaceutical advertising along with the platform-specific healthcare advertising policies governing paid media.
The primary responsibility of the Programmatic Supervisor is the effective management and optimization of live programmatic campaigns and/or oversight of the Programmatic Trader(s) executing those accounts while acting as the programmatic point person for specific accounts/brands within their portfolio of business.
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Campaign Oversight & Optimization Meet client objectives while implementing and managing programmatic campaigns within the agency trading desk; monitor and analyze campaign performance brand safety and viewability expectations to ensure proper agreed-upon standards are met.
Team Management & Delegation Oversee Programmatic Trader(s) effectively managing and delegating work across the team; own quality assurance (QA) of Programmatic Trader tasks and deliverables before work is deemed final.
Client & Account Leadership Act as the programmatic point person for specific accounts/brands within the portfolio of business allocated to you; maintain positive relationships with clients vendors and agency partners including internal agency partners.
Media Thought Leadership Provide media thought leadership and guidance to the team both to integrated media planning/account teams and when included in client meetings; provide clear direction to the internal programmatic team at planning kickoffs.
Proposal & Executional Ownership Own the overall proposal recommendation and executional output the programmatic team provides for assigned brand(s); independently develop client-facing slides and presentations without the support of creative or design.
Cross-Functional Collaboration Understand the customer journey and how programmatic fits within it; partner closely with Media Account and Analytics teams to develop and implement programmatic strategies aligned with business goals and client needs.
Process & Best Practices Contribute to the development of team documents and playbooks based on experience and media industry knowledge; create and share best practices across the team; provide platform feedback and analysis.
Data Analysis & Reporting Perform data analysis and optimization and contribute to campaign reporting; identify trends across clients and advertisers; identify compelling media learnings and provide case studies at the end of campaigns and throughout the year.
Risk Management & Escalation Identify and independently mitigate low-level risk scenarios accompanied by conflict-resolution actions; know when to properly engage and escalate issues to senior media team members; responsible for campaign audits and executing checks and balances.
Regulatory & Compliance Ensure programmatic plans targeting parameters and placements comply with FDA/OPDP guidance client Medical/Legal/Regulatory (MLR) requirements and platform-specific healthcare advertising policies (e.g. Google Meta programmatic exchanges); maintain awareness of HIPAA and data-privacy considerations relevant to HCP and DTC/patient audience targeting; flag and resolve compliance risks before campaigns go live.
Vendor & Data Partner Management Manage data partners and audience creation; evaluate and negotiate with media vendors and third-party verification/measurement partners to secure optimal terms and capabilities.
Budget & Resource Management Oversee programmatic budgets and allocate resources effectively across the portfolio to maximize impact and efficiency.
Talent Development Train and mentor Programmatic Traders and Associate Programmatic Traders; lead onboarding for new hires and direct reports; foster a culture of collaboration accountability and continuous improvement.
Innovation & Market Awareness Stay abreast of new and emerging trends and technologies while authoring industry-centric points-of-view (POVs); constantly think of new solutions to meet clients brand goals.
Demonstrate a commitment to diversity equity and inclusion through continuous development modeling inclusive behaviors and proactively managing bias.
All other duties as assigned.
Qualifications :
MINIMUM KNOWLEDGE SKILLS AND ABILITIES
The requirements listed below are representative of the experience education knowledge skill and/or abilities required.
Bachelors degree or equivalent education plus professional experience required.
4-7 years of experience in programmatic advertising data analysis and campaign management including hands-on-keyboard experience.
Proven experience managing programmatic campaigns and leading programmatic teams.
Expert in demand-side platforms (e.g. The Trade Desk DV360 Amazon DSP).
Experience managing data partners and audience creation.
Expert in third-party verification tools (e.g. DoubleVerify IAS MOAT or other).
Working knowledge of HIPAA and data-privacy considerations as they relate to HCP and DTC/patient audience targeting.
Working knowledge of the Medical Legal and Regulatory (MLR) review process FDA/OPDP promotional guidance and platform-specific healthcare advertising policies and the ability to apply that knowledge across a portfolio of brands.
Excellent leadership communication and interpersonal skills.
Ability to think strategically and creatively with a focus on innovation and continuous improvement.
Strong Microsoft Excel skills (including pivot tables formulas etc.).
Strong attention to detail and the QA process ensuring work is fully vetted before it is deemed final.
Ability to train and mentor others.
Expert in independently developing client-facing slides and presentations without the support of creative or design.
Understands how to present media data and information in new and compelling ways.
Complete understanding of the media process from start to finish; understands the nuanced process of delegating work.
Ability to work and make decisions independently while understanding ones role within the larger team; does not work in a vacuum.
Oversees analysis of performance metrics and communicates or proposes optimization recommendations supported by data and insights; identifies trends in data to drive optimization.
Responsible for campaign audits executing checks and balances.
Experience working in a fast-paced dynamic environment; ability to manage multiple projects and priorities simultaneously.
Advanced problem-solving skills prioritization multitasking and time management.
Ability to clearly articulate thoughts ideas and concerns as they relate to the greater good of the campaign.
PREFERRED QUALIFICATIONS
Advanced degree in Marketing Communications or a related field.
Prior experience within a pharmaceutical or healthcare marketing agency spanning both HCP and DTC/patient campaigns.
Experience with healthcare-specific NPI-matched DSPs and data partners (e.g. DeepIntent Doceree PulsePoint) supporting compliant HCP targeting.
Experience negotiating programmatic guaranteed and private marketplace (PMP) deals with premium health publishers (e.g. WebMD Everyday Health Medscape Doximity).
Direct experience managing training or mentoring Programmatic Traders or Associate Programmatic Traders.
Relevant platform certifications (e.g. The Trade Desk EDGE Academy Google DV360/CM360 IAB/programmatic certifications).
Experience contributing to new-business pitches proposals and agency capabilities presentations.
Familiarity with connected TV/OTT digital audio native and digital out-of-home (DOOH) programmatic channels as applied to pharmaceutical brand strategy.
Direct experience across a variety of pharmaceutical therapeutic areas (e.g. oncology rare disease cardiovascular).
Familiarity with global markets and cultural nuances in programmatic advertising.
Additional Information :
OUR CULTURAL BELIEFS:
Patient Minded I act with the patients best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone anywhere anytime to achieve results.
Communication Matters I speak up to create transparent thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always InnovateI am bold and creative in everything I do.
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EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations visit information about EVERSANAs benefits package can be found at EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .
Remote Work :
Yes
Employment Type :
Full-time
About Company
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life ... View more