Program Support Tech

Title: Program Support Tech

State Role Title:Admin and Office Spec III

Hiring Range: $40000-$53000

Pay Band: 3

Agency: Virginia Department of Health

Location:CENT VA-LYNCHBURG CITY-Cen

Agency Website: Type:

Job Duties

Consider joining the Virginia Department of Health as we foster healthy and resilient communities. The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. VDH is made up of a statewide Central Office in Richmond and 35 local health districts.

At the Central Virginia Health Department we are dedicated to fostering an inclusive environment where collaboration drives our success. We invite you to apply! Your skills and expertise can help us continue to make a difference in our community and workforce!
We are pleased to highlight the essential role of an Office Services Specialist (OSS) supporting the Central Virginia Health district within the Virginia Department of Health (VDH). This position provides flexible high-quality administrative support across multiple offices Amherst Appomattox Bedford Campbell Counties and the City of Lynchburg) ensuring continuity of operations and excellent customer service in dynamic public health settings. From managing front desk responsibilities and coordinating appointments to assisting with data entry and office organization the Float OSS plays a vital role in maintaining efficiency and responsiveness across CVA locations. Their adaptability flexibility professionalism and commitment to service make them a valuable asset in advancing VDHs mission to protect and promote the health of all Virginians.

In addition to rewarding work experience VDH offers excellent employee benefits including health and life insurance pre-tax spending accounts state funded Short- and Long-Term Disability paid holidays vacation tuition assistance free wellness programs and a state retirement plan with options for tax-deferred retirement savings including employer matching.

The Virginia Department of Health offers 12 paid holidays medical dental vision and life insurance retirement plans (including 401 a Cash Match and 457 Deferred Compensation Plan) as well as sick family/personal and annual leave.

Minimum Qualifications

Knowledge of office procedures computer and software technology use of policies & procedures and customer service
Strong interpersonal and communication skills orally and written
Strong organizational skills and experience with software applications and Microsoft Office products (i.e. WORD EXCEL and database entry) and general office equipment (copier fax calculator)
Ability and experience with setting up and maintaining files & manuals
Ability to maintain confidentiality
Ability to follow and apply established procedures and applicable policies

Additional Considerations

3-5 years of previous experience working in a public health administration or state government setting.
Demonstrated proficiency in state-specific Virginia Department of Health (VDH) systems. Webvision Electronic Death Records (EDR) Electronic Health Database (EDH)and
Demonstrated ability to manage high volume workloads and work independently with minimal supervision.

Special Instructions

You will be provided with confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Services Child Abuse and Neglect Central Registry check U.S. HHSIG Exclusion List check employment reference check and E-Verify. Other financial credit driving background checks or completion of Statement of Economic Interests may be required for certain positions. VDH accepts only on-line applications. Faxed mailed or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture hair type and protective hairstyles such as braids locks and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy childbirth or related medical conditions. VDH employees have a shared Code of Ethics which can be found in the bottom banner of our website: .

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Cortez Jackson

Phone: n/a

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.