Program Support Specialist
Job Location:
San Diego, CA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
THOR Solutions is seeking a Program Support Specialist to provide administrative and operational support to programs supporting Naval Information Warfare Center Pacific located in San Diego CA. This role focuses on providing IT systems administration and program support for NIWC Pacific including management of NMCI and RDT&E assets user accounts software licenses and access permissions. Coordinate equipment deployment troubleshooting inventory accountability and cybersecurity compliance while supporting Microsoft 365 process automation data reporting and other digital modernization initiatives.
Typical responsibilities include:
- Lead IT modernization digital transformation and process-improvement initiatives.
- Manage the development and implementation of Microsoft Power Apps Power Automate workflows SharePoint solutions and Power BI dashboards.
- Coordinate software management and license needs along with system implementation and end-user training.
- Support knowledge-management systems document repositories and command-level reporting tools.
- Develop executive dashboards and reports for workforce financial operational and program performance.
- Support Microsoft 365 Teams OneDrive mobile-device and Flank Speed adoption efforts.
- Collaborate with cybersecurity engineering and system-administration personnel to ensure solutions meet Department of Defense requirements.
- Provide systems administration support for NMCI and Research Development Test and Evaluation (RDT&E) environments.
- Coordinate NMCI seat services computer deployments hardware refreshes device replacements and troubleshooting.
- Maintain accountability for NMCI and RDT&E computers mobile devices peripherals and other IT assets.
- Conduct asset inventories reconcile discrepancies update custody records and support equipment transfers and disposal.
Work Location: Hybrid/local remote. A minimum of one full onsite day every week is required as well as periodic in-person meeting attendance (e.g. all hands meetings special events etc.). Onsite days are based at NIWC PAC Point Loma in San Diego CA. Additional onsite days up to and including fully onsite may be required at the request of the government customer.
Work Schedule: This position follows the California Alternate Work Week Schedule: Monday Thursday are 9-hour days Fridays are alternating 8- or 0-hour days for a total of 80-hours for every two weeks. Workday starts at 7:15am PST Mon-Thu and on working Fridays.
Typical Physical Activity: Primarily desk/computer work in an office environment. May involve: repetitive motion.
Typical Pay Range:The anticipated pay for this position in the identified location(s) is $37/hour-$43.14/hour. Actual compensation offered will be based upon individual factors including education qualifications and experience.
ExistingSECRET Security Clearance Required: This position requires an existing active or interim Secret security clearance prior to hire. Only U.S. citizens are eligible for a security clearance; therefore only current U.S. citizens will be considered for this position. An otherwise strongly qualified candidate with highly relevant experience but no current security clearance may be considered.
RequiredKnowledgeSkillsand Abilities:
- Bachelors degree inin Business IT Data Analytics Engineering or related field (or equivalent experience).
- In lieu of an appropriate bachelors degreeother combinations ofsufficiently relevantqualificationsmaybe consideredincludingadditional years of highlyapplicableexperience other degrees/professional training military training and/or professional certifications.
- At least ten (10)years of recent relevant professional experience with a focus in:
- Experience with Microsoft Suite / Power Platform (Power BI Power Apps Power Automate)- Familiarity with data analytics dashboards and visualization tools.
- Strong proficiency with Microsoft Office Suite (Excel PowerPoint Word Teams)
- Working knowledge of Microsoft automation tools.
- Experience with SharePoint and collaboration tools.
- Ability to manage multiple tasks and support fast-paced operational environments.
- Excellent written and verbal communication skills.
Additional Preferred Knowledge Skills and Abilities:
- Experience supporting DoD Navy or NAVWAR environments.
- Exposure to Agile project management or systems engineering processes.
- Exposure to IT Asset Management
Benefit Offerings: Along with competitive pay THOR offers a comprehensive benefits package including:
- Paid Time Off (accrued)
- Paid Holidays
- 401(k) with employer match and traditional/Roth options
- Medical Insurance (3 plan options) TRICARE Supplemental Coverage
- Dental Insurance (2 plan options)
- Vision Insurance Plan
- Healthcare and Dependent Care Flexible Spending Accounts
- Commuter/Transit Benefits
- Basic Life/AD&D Short-Term and Long-Term Disability Insurance
- Supplemental Life Insurance
- Pet Benefits
- Legal Resources
- ID Theft Benefits
- Employee Assistant Plan and Work-Life Program
- Voluntary Leave Transfer Program
- Tuition Reimbursement Program
- Employee Referral Program
Please be aware that many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens.
Founded in 2009 THOR Solutions LLC (THOR) is a rapidly growing Center for Veterans Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense Department of Homeland Security federal civilian agencies and commercial maritime industry worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering project and program management business and financial management technical support integrated logistics support training support fleet support corporate operations support assessments and studies. THOR is privileged to deliver service solutions to the nations most complex military public sector and industry challenges.
THOR is proud to be an Equal Opportunity Employer including veterans and individuals with disabilities. THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment.
If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process please contact us at or .
Required Experience:
Senior IC
About Company
THOR Solutions provides mission critical support to the U.S. Navy, U.S. Coast Guard, and commercial maritime domains.
