Program Support Specialist
Cherokee, IA - USA
Job Summary
This position is located in the Office of the Area Director (OAD). The incumbent provides key professional level administrative services and support to the OAD and Executive Officer.
A REAL ID will be required beginning May 7 2025 in accordance with 6 C.F.R. 37.5 (2021).
General Office Administration Management and Technical Support:
- Provides assistance in formulating implementing and administering established goals and priorities.
- Ensure resources meet program needs.
- Serves as coordinator for work assignments such as: Area Awards Policies Delegations and Public Affairs.
- Arranges promotes and organizes conference staff training and high level meetings.
- Identifies opportunities for efficiencies in administrative systems and processes.
- Serve as travel coordinator
- Serves as a travel auditor ensuring proper documentation and regulatory commpliance.
- Serve as conferences and efficient spending coordinator ensuring compliance with applicable policies and directives.
- Prepares all personnel actions and assures proper and efficient processing by inclusion of position descriptions justification and/or supporting documentation or information.
- Serve as Area Training Officer and the Division Registrar in the Health and Human Services Learning Management System.
- Provides policy guidance.
- Serve as Area Ethics Coordinator.
- Assembles or coordinates the annual program acquisition plan and delivery to contracting.
- Serve as the Unified Financial Management System requestor
- Organizes/disseminates policies program guidelines and procedures.
- Reviews memo letters technical reports and project documents
- Drafts synthesizes and edits documents.
- Serves as a Timekeeper
- Routinely maintains timekeeping reconciliations; resolving any discrepancies.
- Maintains confidentiality.
Selectee may be subject to a probationary period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959
Confidential Financial Disclosure Form required.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit will need to set up direct deposit so we can pay you.
Background Investigation Requirement:
This position requires the successful completion of a federal background investigation as a condition of employment.
A background investigation is a standard process used by the Federal Government to verify an individuals identity employment history education and other relevant information to determine suitability for Federal service.
Upon receipt of instructions applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.
Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
Financial Suitability Requirement:
This position requires a review of the applicants financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility maintain good standing with creditors and satisfy all legal financial obligations prior to applying.
Individuals with substantial delinquent or unresolved financial obligations-including but not limited to delinquent federal or state tax liabilities defaulted federal student loans court-ordered fines or fees or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).
Prior to the appointment candidates must present two valid forms of identification. If one of the documents is a state-issued ID or drivers license it must be REAL ID-compliant.
To qualify for this position your resume must state sufficient experience and/or education to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
MINIMUM QUALIFICATIONS:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:
GS-09: 1 year of specialized experience that equipped me with the particular knowledge skills and abilities to successfully perform the duties of this position. This experience is related to the work of the position and equivalent to at least the GS-07 level in the Federal service as described in the vacancy announcement. Examples include: Experience providing clerical technical and administrative assistance to a higher echelon department. Experience preparing travel arrangements and travel vouchers; timekeeping preparing reports ordering supplies and equipment records management purchasing requisitions and related documentation technical writing and editing or documents coordination of administrative support services to staff and external customers in order to investigate evaluate and resolve a variety of problems and/or conditions.
OR completed a masters or equivalent graduate degree or 2 full years (36 semester hours) of progressively higher level graduate education leading to such a degree such education must demonstrate the knowledge skills and abilities necessary to do the work or LL.B. or J.D. if related.
OR combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-07 grade level.
Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
You must meet all qualification requirements within 30 days of the closing date of the announcement.
This position has an education requirement. If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles credit hours completed and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. ( Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.
This position is ineligible for the Bargaining Unit.
This position meets the criteria specified in pillar number one of the five pillars of the PHS Commissioned Corps. PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps MUST apply online under the merit promotion announcement indicated above in order to receive consideration. For more information on PHS Commissioned Corps visit the website at: will be evaluated for this position in accordance with the OPM Merit Hiring Plan.
As part of the application process you will be asked to provide short essay responses (200 words or less each) to the following four questions.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Required Experience:
IC