Program Support Assistant
Orlando, FL - USA
Job Summary
The Program Support Assistant (PSA) GS-6 provides administrative and operational support for Ambulatory Care Special Programs encompassing Employee Occupational Health (EOH) and the Special Exams Unit (SEU). The position is based at the Orlando VA Medical Center (OVAMC) and supports EOH and SEU staff and operations across OVAMC and the Lake Baldwin Outpatient Clinic (OPC) as per operational needs.
Under the direct supervision of the Employee Occupational Health Section Chief the PSA coordinates daily administrative activities to ensure efficient delivery of employee and Veteran services.
The Employee Occupational Health (EOH) and the Special Exams Unit (SEU) Ambulatory Care Special Programs Program Support Assistant GS-6 services OPPE and FPPE processes and performs assigned ADPAC responsibilities.
Major duties include but are not limited to:
- Performs a wide range of administrative tasks
- Preparing and retrieving data and reports;
- Managing sensitive information;
- Maintaining timekeeping functions;
- Coordinating filing systems;
- Submitting and tracking work orders;
- Supporting space and equipment requests;
- Procuring and maintaining inventory for the service.
- Supports Human Resources functions by coordinating interviews compiling rating materials and preparing complete recruitment packets for HR review.
Compressed/Flexible: This is not a Compressed/Flexible
Telework:This is not a Telework position.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD07091A
- You must be a U.S. Citizen to apply for this job
- To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
- Selective Service Registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
To qualify for this position applicants must meet all requirements by the closing date of this announcement 10/29/2026.
This announcement will remain open until the closing date10/29/2026 or when the applicant count is reached whichever is earlier. The applicant count is the point at which the first 30 applications are received. All applications submitted that day up to 11:59 p.m. eastern standard time on the date the applicant count is reached will be accepted and considered.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
NOTE: Must Supply eligibility SF-50
You may qualify based on your experience as described below:
Program Support Assistant GS 303-6
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Performs clerical administrative or technical support work that involve wide variety of workload scheduling development and Power Point presentations. Creates reports receives and processes incoming and outgoing regular and controlled correspondences. Track and monitors action items. Serves as record manager and custodial officer for programs. Evaluates appointments including promotions residents evaluations and termination requests Provides guidance to program policies and procedures. Completing timekeeper duties.
- There is no educational substitution for the GS-06 level.
- Administrative Support to a Clinical service within the past 2 years documented in your resume.
There is no educational substitution for the GS-06 level.
This announcement will remain open until the closing date10/29/2026 or when the applicant count is reached whichever is earlier. The applicant count is the point at which the first 30 applications are received. All applications submitted that day up to 11:59 p.m. eastern standard time on the date the applicant count is reached will be accepted and considered.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
This job opportunity announcement may be used to fill additional vacancies.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Junior IC