Program Specialist

WHY WHEDA

WHEDAserves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing small businesses and agriculture.

WHEDAemployees participate in the State of Wisconsin benefit package( WHEDA offers an excellent benefits package that includes: Medical Vision and Dental Insurance State Retirement plan; 457 Deferred Compensation Group Term Life Insurance (and optional term life insurance for family members) Disability Insurance paid sick leave paid vacation time twenty eight (28) personal holiday hours Twelve (12) paid legal holidays per year tuition reimbursement program.

WHEDAis an equal opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans are also encouraged to apply.

WHEDAhas a remote work policy where certain employees may enjoy a remote work schedule based on position and business needs. See more details below related to this specific position.

WHEDAemployees may have the option to select a hybrid telework/flex schedule. The remote work/flex schedule policy was developed to provide WHEDA employees some flexibility in their work schedules. All remote work/flex schedules are based on a Monday Friday workweek. Employees must have their remote work/flex schedule request form approved by their direct manager and department director.

WHEDA is seeking a Program Specialist to join our Single Family Loan Ops and Capital Markets team in our Madison facility.

SALARY: Hiring Range for this position is from $46656-$56515 Annually. Offered Salary will be based on qualifications and internal pay equity. WHEDA provides a competitive salary and WHEDA employees participate in the State of Wisconsin benefit package which includes retirement health insurance and deferred compensation programs.

POSITION OVERVIEW:

The Program Specialist position in Loan Operations and Capital Markets is responsible for reviewing and processing loan applications and loan documentation within compliance with WHEDA investor and regulatory requirements. This position may also process interest rate lock requests and funding requests from lending partners. Competency in one or more of the following specialties: Package Entry Lockdesk and funding and/or postclosing processes.

ESSENTIAL DUTIES:

• Package Entry: Review and process single family loan applications including data entry to prepare loan files for underwriting or purchase review; including splitting and indexing loan documentation related to borrowers income assets credit collateral and regulatory disclosures.
• Lock desk and Funding: Process rate lock requests and loan funding requests from our lending partners. Preform pipeline management functions by following up with lending partners to obtain updated loan status information. Process and review original Notes upon receipt.
• Review and process trailing documentation for closed loans including review of final title policies recorded mortgage documents and other closing documents. Complete monthly follow up with lending partners to ensure receipt of critical trailing documentation.
• Review and prepare loan documentation for submission to investors and/or document custodians.
• Provide customer support for lending partners.
• Assists in coordinating and carrying out the daytoday operations of the Loan Operations and Capital Markets department.
• Participates in analysis of selecting/implementing new and existing software and formulating/modifying new and existing policies programs and procedures.
• Performs or assists with other duties as assigned.

QUALIFICATIONS:

High School Diploma or G.E.D. AND 0 2 years of relevant experience; OR equivalent combination of education and experience.

KNOWLEDGE AND SKILLS:

Proficiency with computer software Microsoft Office and the internet

• Customer service principles
• Excellent verbal and written communication skills including preparation of business correspondence
• Attention to detail and ability to troubleshoot for process improvement
• Problem solving skills and ability to work under pressure
• Successful prioritizing and management of work projects
• Ability to work independently and efficiently
• Strong adherence to confidentiality in working with clients and vendors
• Data collection and research methods
• Data Entry principles
• Strong mathematical aptitude
• Mortgage lending regulations practices procedures and applicable federal state and local laws

This position is eligible for a remote/hybrid work schedule after initial 100% in office training is completed and at the discretion of the direct manager.

APPLICATION DEADLINE: This position will remain open until filled.

Questions may be directed to

This position is not eligible for a work-related immigration visa sponsorship.

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An Equal Opportunity Employer Operating Under an Affirmative Action Plan.