Program Specialist (0097743)

Title: Program Specialist

Position Number:

Hiring Unit: University of Hawaii at Manoa Library Services Hawaiian and Pacific Collections Department

Location: University of Hawaii at Manoa Hamilton Library

Date Posted: 09/30/2026

Closing Date: 10/21/2026

Pay Band: A

Salary : salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent

Duties and Responsibilities (*denotes essential functions):

• *Facilitates Hawaiian and Pacific Collection circulation and stacks management activities.
• *Maintains clear regular communication with librarians and staff to ensure high-quality consistent services.
• *Develops and maintains an effective collegial service-oriented team environment within the Hawaiian and Pacific Collections Department.
• *Oversees the recruitment training emergency preparation working supervision and retention of circulation staff and students and manages related budgets and timekeeping records.
• *Hires trains schedules supervises approves timesheets corrects and recommends dismissal of student employees as necessary to support all functions of department operations.
• Conducts internal training and informational sessions develops and writes resource materials and internal documentation on established policies and procedures for department students and staff.
• Prepares and analyzes basic financial circulation statistical reports including the department student budget.
• Apprises and advises the Department Chair of budget and any anticipated budgetary considerations.
• *Works outside of normal business hours including nights and weekends in alignment with library operations.
• Other duties as assigned.

Education and Professional Work Experience

• Possession of a baccalaureate degree in arts social science arts and humanities science education business Hawaiian Studies Hawaiian Language or Pacific Islands Studies or related field and 1 year(s) of progressively responsible professional experience with responsibilities for office administration or customer service; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.

Knowledge Skills and Abilities

• Functional knowledge of principles practices and techniques in the area of office administration or customer service demonstrated by knowledge understanding and ability to apply concepts terminology.
• Functional knowledge and understanding of principles theories federal and state laws rules regulations and systems associated with office administration or customer service.
• Demonstrated ability to recognize problems identify possible causes and resolve the full range problems that may commonly occur in the area of office administration or customer service.
• Demonstrated ability to understand oral and written documentation write reports and procedures and communicate effectively in a variety of situations.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team members and individuals.
• Demonstrated ability to operate a personal computer apply word processing and spreadsheet software and collaborative web applications.

Supplemental Minimum Qualifications

• Ability to work nights and weekends.
• Ability to manage work priorities and projects and collaborate effectively within a team environment.

Desirable Qualifications

• Attention to detail and accuracy.
• Knowledge of Hawaiian and/or Pacific Islands topics.
• Familiarity with Hawaiian language and/or other Pacific Islands languages.
• Demonstrated ability and willingness to learn and to take on new challenges.
• Familiarity with the University of Hawaii at Manoa Library systems policies and procedures.
• Considerable working knowledge using Microsoft Office applications and Google Docs.
• Considerable working knowledge and demonstrated ability to use databases and/or spreadsheets. to prepare reports and analysis to be used by the department to make informed decisions.
• Ability to prepare and maintain comprehensive documentation reports and training materials for circulation and stacks management.

The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.

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In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information please refer to the following link: