Program Outreach Coordinator

Program Outreach Coordinator

Location: Must be located in New Jersey

Ready to make a difference

The Program Outreach Coordinator supports the successful delivery of energy efficiency and customer engagement programs through communications event coordination stakeholder outreach and program administration. This role serves as a key liaison among internal program teams trade allies subcontractors utility clients and external stakeholders ensuring timely communications effective event execution and accurate program information management.

The coordinator is responsible for managing email marketing campaigns newsletters stakeholder distribution lists outreach events trade ally communications and program reporting addition the role supports cross-functional teams through project coordination meeting facilitation CRM data management and administrative support helping to drive program participation and stakeholder engagement across multiple initiatives. This position plays a critical role in maintaining strong relationships with program partners while supporting the overall goals and objectives of the organizations outreach and energy efficiency programs.

Why you will love working here:

• Quality of life: Flexible workplace arrangements work-life balance
• Investment of the community: Donation matching volunteer opportunities
• Investment in you: Tuition reimbursement access to professional development resources 401k matching Employee Stock Purchase Plan
• And many many more (Ask your recruiter for more details!)

What you will be doing:

• Manage and distribute stakeholder communications through Mailchimp including newsletters program announcements event invitations and trade ally resources.
• Help coordinate the production and distribution of the Energy Matters newsletter through content curation layout and formatting review cycles publication communications and survey administration.
• Plan and support program events by managing communications registration attendee tracking surveys and event logistics.
• Maintain stakeholder trade ally subcontractor and event distribution lists calendars outreach trackers and program documentation.
• Coordinate outreach and engagement activities with subcontractors communicating effectively across program teams marketing and the client to ensure seamless execution of program outreach.
• Manage the end-to-end client badging process including coordinating background checks reviewing and validating badge documentation obtaining required approvals submitting materials to clients and maintaining accurate status tracking to ensure timely employee onboarding and project access.
• Support program operations through meeting coordination note-taking action item tracking SharePoint and Microsoft Planner maintenance and cross-functional communication.
• Manage event and outreach reporting activities including registration analysis survey results attendance tracking and post-event assessments.
• Support CRM and data management initiatives by organizing program data coordinating updates and assisting with reporting and process improvements.
• Contribute to annual outreach planning stakeholder engagement strategies standard operating procedures and continuous improvement initiatives.

What we need you to have (minimum qualifications):

• Bachelors degree in Communications Marketing Public Relations Business Administration Event Management Environmental Studies or a related field.
• 1 years of professional experience supporting communications outreach marketing event coordination customer engagement program administration or a related function.

What we would like you to have:

• 2 years of professional experience supporting communications outreach marketing event coordination customer engagement program administration or a related function.
• Experience supporting energy efficiency utility customer engagement or outreach programs is preferred.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Experience coordinating events meetings or stakeholder engagement activities.
• Ability to coordinate multiple projects and stakeholders simultaneously.
• Experience managing databases CRM systems or reporting tools.
• Experience with email marketing platforms such as Mailchimp.

#LI-CC1

#indeed

Compensation: Although the posted range below is broader this position is anticipated to offer a base salary in the $60000$65000 range.

Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: