Program Officer, Instructional Design & Multimedia

The International Rescue Committee (IRC) responds to the worlds worst humanitarian crises helping to restore health safety education economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein the IRC is one of the worlds largest international humanitarian non-governmental organizations (INGO) at work in more than 40 countries and 29 U.S. cities helping people to survive reclaim control of their future and strengthen their communities. A force for humanity IRC employees deliver lasting impact by restoring safety dignity and hope to millions. If youre a solutions-driven passionate change-maker come join us in positively impacting the lives of millions of people world-wide for a better future.

This position is contingent on receipt of grant funding.

Job Overview:

The International Rescue Committee (IRC) is one of the leading providers of high-quality programming for refugees resettling to the United States. The IRC is committed to developing innovative programs that respond to the refugees unique strengths and needs using our learning and experience to shape policy and practice and highlighting and promoting best practices in refugee services provision.

The IRC is seeking a Program Officer for Instructional Design and Multimedia for Settle In a program providing information and support for newcomers in multiple languages through its website () mobile app and social media platforms. More information on Settle In can be found on .

This position designs and produces the learning experiences newcomers encounter across Settle Ins platforms. The role combines two areas of practice: instructional designstructuring multilingual self-paced learning journeys that help newcomers build knowledge over timeand multimedia productioncreating videos graphics and other assets that support the full range of Settle In content.

Major Responsibilities:

• Design multilingual self-paced learning journeys for newcomer audiences including learning objectives sequencing knowledge checks and reinforcement. Apply instructional design adult learning principles plain language standards and translation-ready structure so that content is usable by newcomers with varying levels of literacy digital literacy and prior exposure to U.S. systems.
• In partnership with Switchboards Senior Program Officer Instructional Design establish instructional design standards for Settle In content and review materials developed by team members subject matter experts and contractors against those standards.
• Incorporating Switchboards established instructional design standards recommend and implement improvements to Settle Ins instructional design practice and update previously developed Settle In learning resources on an established review cycle.
• Create compelling in-language multimedia content including short-form video infographics motion graphics and social media assets.
• Manage post-production of all finalized work including Adobe Premiere project organization color correction and grading sound design motion graphics music editing sequencing export and compression for multiple platforms and archiving.
• Coordinate with the multilingual Digital Community team on content creation voiceover subtitling and translation review and advise colleagues on audio and video recording tools and practices.
• Ensure final products are easy to understand culturally appropriate linguistically and factually accurate accessible across web and mobile and aligned with Settle In standards newcomer needs and funder requirements.
• Ensure all learning experiences and multimedia content meet accessibility standards (e.g. captions alt text screen-reader compatibility)
• Maintain visual and instructional consistency across Settle Ins platforms (website mobile app social media)
• Coordinate and incorporate feedback across teams and projects and participate in user testing and other methods for optimization of content.
• Manage production timelines across concurrent projects and coordinate the work of external contractors including videographers designers and translation vendors.
• Use platform data and user insights to set measurable goals for content and assess performance and contribute to project reports including monthly activity updates and performance monitoring reports.

Other duties as assigned.

Job Requirements:

• Bachelors degree in instructional design education communications or other relevant field (or equivalent experience).
• Minimum four years of professional experience combining instructional design and multimedia production including creating multilingual digital content for diverse populations.
• Demonstrated experience designing self-paced learning for adult audiences including experience with e-learning tools.
• Excellent command of video editing (Adobe Premiere) and graphic design software (Adobe InDesign Canva) and knowledge of social media platforms especially Facebook.
• Working knowledge of plain language principles and digital accessibility standards.
• Experience contributing to project M&E (data collection management and reporting).
• Ability to manage complex projects on strict timelines with excellent written and oral communication skills and strong attention to detail.
• Fluency in at least one of Settle Ins supported languages (Dari Pashto Spanish and Haitian Creole) preferred.
• Previous experience working with refugee resettlement or other immigration pathways and familiarity with ORR-funded programs.
• Ability to translate complex or technical information into clear visual and easy-to-understand learning content
• Experience engaging with external subject matter experts consultants or production vendors.

Working Environment: This position is a remote working environment. Required domestic travel up to 20%.

Compensation: (Pay Rate: $80000 - $85000/yr). Ranges are based on various factors including the labor market job type internal equity and budget. Exact offers are calibrated by work location individual candidate experience and skills relative to the defined job requirements.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity Service Equality and accordance with these values the IRC operates and enforces policies on Safeguarding Conflicts of Interest Fiscal Integrity and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection power sharing debate and objectivity to deliver the best possible services to our clients.

Cookies: IRC offers a comprehensive and competitive benefits package. Highlights include 10paid sick leave 10U.S. holidays 20-25generous paid time off based on role and tenure medical insurance starting at $163/month dental starting at $6.50/month and vision starting at $5/month flexible spending accounts (healthcare dependent careand commuter) a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting) disability and life insurance and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race sex color national origin religion sexual orientation age marital status veteran status disability or any other characteristic protected by applicable law.

#LI-1