Program Manager, TOM Central Programs

Are you excited to drive high-visibility logistics and technology solutions TOM Central Programs is looking for an experienced Program Manager with a record of achieving results to own and execute key program initiatives. TOM Central Programs is dedicated to improving yard operations through the implementation of world-class processes and technologies ensuring smooth yard operations. Our team supports TOM-managed yards across the US and Canada supporting all Amazon lines of business.

You will work cross-functionally and across geographies partnering with Managers and Senior Managers to understand implement and improve TOM programs and initiatives. This role offers the opportunity to partner closely with multiple functions and teams including program management TOM operations Relay tech planning network optimization middle mile topology finance analytics transportation and more in Amazon Transportation Services (ATS). Such exposure and collaboration with a variety of teams allow opportunities for further career growth within Amazon and beyond.

You will solve complex problems balancing immediate operational challenges with ongoing program execution. You will help define program goals own program roadmaps for your area and contribute to OP1/OP2 narratives. You will coordinate resources and priorities across stakeholders to deliver results. The work balances program ownership with tactical execution influencing stakeholders and driving measurable outcomes.

Key job responsibilities
Own program execution for your area setting priorities making trade-offs between short-term and long-term needs and communicating effectively to Managers and Senior Managers
Develop and maintain program roadmaps and coordinate execution of rollouts
Manage implementation across a group of cross-functional stakeholders
Contribute to OP1/OP2 narratives while providing ongoing operational support
Use data and metrics to track program health identify improvements and report results to leadership

A day in the life
Your day begins with reviewing the status of your active programs and prioritizing work based on business needs and operational impact. You collaborate with TOM operations leaders and cross-functional partners spanning Relay tech planning network optimization and finance to gather requirements and translate them into clear program plans and rollouts. Throughout your day you drive program execution coordinate implementation across stakeholders and conduct progress reviews to keep initiatives on track. You participate in project meetings to align on program strategy and provide delivery updates to Managers and Senior Managers. You analyze program performance data and metrics to identify improvements and make recommendations while maintaining detailed documentation of decisions roadmaps and program changes. Youre part of a team that directly impacts yard operations and the performance of TOM-managed yards across the US and Canada.

About the team
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 82700.00 - 129800.00 USD annually