Program Manager, Scale Sales, CSC

Amazon Web Services (AWS) is seeking a results-driven Program Manager to serve as the operational
backbone of our SMB and ISV Cloud Sales Center (CSC) this role you will design launch
and measure sales campaigns that drive pipeline growth and revenue acceleration across 140 sellers
spanning multiple districts and segments.
You will own the end-to-end campaign lifecycle from identifying high-impact sales plays aligned to S-
team priorities through execution tracking to closed-loop performance reporting that gives leadership
real-time visibility into whats working and where to double down. You are the force multiplier that
enables 14 District Managers to stay focused on developing sellers and closing deals while ensuring
strategic initiatives execute with programmatic rigor across the entire business.
This role sits at the intersection of sales strategy enablement and operational excellence. You will
partner closely with front-line leaders cross-functional teams (Partner Marketing SA Product) and
senior leadership to turn high-level goals into actionable repeatable sales motions that scale

Key job responsibilities
- **Campaign Design & Launch**: Architect and launch sales campaigns/plays (e.g. product-led plays
for Kiro AgentCore IPMM; migration plays; partner-sourced plays) with clear targeting criteria seller
talk tracks execution timelines and success metrics.
- **Closed-Loop Reporting & Mechanisms**: Build and maintain campaign performance dashboards
and WBR/MBR reporting mechanisms that track adoption pipeline created conversion rates and
revenue impact at the district and seller level.
- **Cross-Functional Coordination**: Serve as the single-threaded owner for coordinating cross-org
initiatives removing the coordination tax from DMs by driving alignment across Partner Marketing
SA Product and Enablement teams.
- **Enablement Content & Playbooks**: Develop seller-facing enablement assets (one-pagers call
guides objection handling competitive positioning) that accelerate ramp on new plays and ensure
consistent execution.
- **Sprint Cadence Management**: Own the campaign sprint calendar defining 24 week execution
sprints facilitating kickoffs running mid-sprint inspections and delivering retrospectives with
actionable insights.
- **Goal Execution Support**: Translate S-team goals and leadership priorities into district-level action
plans with clear owners milestones and escalation paths.
- **Performance Analysis & Optimization**: Analyze campaign data to identify top-performing plays
rep-level execution gaps and segment-specific patterns then recommend adjustments to improve
outcomes in subsequent sprints.
- **Stakeholder Communication**: Provide consistent data-driven updates to senior leadership on
campaign health emerging risks and strategic recommendations.

A day in the life
You start the morning reviewing campaign performance data identifying which teams are on pace and
where intervention is needed. Mid-morning youre partnering with a District Manager and technical
resources to finalize targeting and messaging for an upcoming sales play. After lunch you facilitate the
weekly campaign standup a fast-paced inspection cadence where leaders report on execution share
wins and escalate the afternoon youre building the closed-loop report that ties pipeline
back to the campaigns that sourced it drafting the narrative for leadership on whats working and what
needs to pivot.
No two days look the same but the throughline is consistent: youre the connective tissue between
strategy and execution ensuring the sales org runs with operational rigor while front-line leaders stay
focused on their sellers and deals.

About the team
Our mission: **We help builders win. We remove barriers unlock growth and deliver the cloud
foundation that turns innovative ideas into transformative businesses.**
The Cloud Sales Center (CSC) is an inside sales organization within AWS that serves startup customers
across North America. Our team of 60 sellers across six districts drives revenue growth through high-
velocity sales motions covering Engaged accounts Early-Stage startups Migration opportunities and
our Canada segment. We operate with programmatic rigor running sprint-based campaigns
measuring what matters and iterating fast. Were looking for someone who thrives in a fast-paced
metrics-driven environment and is energized by building the operational engine that makes an entire
sales org execute at a higher level.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Knowledge of general AI tools
- Experience designing implementing and scaling upskilling apprenticeship or workforce development programs across large-scale operations or corporate environments including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 115600.00 - 160000.00 USD annually