Program Manager

The Opportunity

Were hiring an individual contributor to join the Product Delivery Operations (PDO) team to lead complex offer-delivery and route-to-market (RTM) programs across Adobes partner ecosystem.

This role sits at the intersection of operations program management and offer delivery. It is designed for someone who can independently run high-visibility launches shape scalable delivery models and confidently engage with AUP and platform teams to ensure programs are technically and operationally sound.

You will not own engineering roadmaps but you will play a critical role in validating delivery approaches guiding technical discussions from the offer-delivery perspective and ensuring end-to-end readiness for partner launches.

This is a high-impact IC role requiring strong ownership systems thinking and cross-functional leadership.

What Youll Do

End to end program ownership

• Lead delivery for complex partner offers and RTM programs from intake through launch and post-launch monitoring.
• Independently manage timelines dependencies risks and collaborator alignment.
• Ensure operational and technical readiness for launches through structured planning and validation.
• Act as the point of contact for delivery blockers risks and launch issues that arise as critical issues.

Technical Collaboration & Guidance

• Partner closely with AUP and platform teams on delivery design and implementation.
• Provide informed guidance on delivery architecture integrations and fulfillment models.
• Translate business and partner requirements into clear operational and technical needs.
• Operationalize and implement offer onboarding using Adobe platforms.
• Identify system dependencies risks and edge cases early in planning.
• Support testing strategy validation and issue resolution across systems.

Delivery Model & Workflow Design

• Help design scalable workflows and governance models for offer delivery.
• Standardize intake readiness and launch processes across programs.
• Recommend improvements to tooling automation and delivery methods.
• Document runbooks SOPs and delivery patterns for reuse.

Cross-Functional Leadership

• Work across Business Development Product Finance Legal Engineering and regional teams.
• Influence decisions on delivery approach timelines and feasibility.
• Drive alignment across teams to ensure launches stay on track.
• Provide structured updates to leadership on program health and risks.

Operational Analytics

• Monitor fulfillment health delivery metrics and launch performance.
• Build dashboards and reporting to improve visibility and planning.
• Use data to identify recurring issues and drive improvements.

Required Qualifications

• 5 years in program management delivery operations technical operations or similar roles.
• Proven ability to independently lead complex cross-functional programs.
• Experience working with engineering or platform teams on system-dependent launches.
• Strong technical proficiency able to engage in system and integration discussions.
• Excellent stakeholder-management and communication skills.
• Strong analytical and problem-solving ability.
• Experience with JIRA SAP Confluence Excel/Sheets and reporting tools (Power BI Tableau).
• Bachelors degree or equivalent experience in Business Engineering Computers or a related field.

Preferred Qualifications

• Experience in SaaS subscriptions or digital fulfillment ecosystems.

• Background in partner operations or offer delivery.
• Familiarity with APIs integrations or platform-based delivery.
• Experience designing operational workflows or scaling delivery programs.
• Experience supporting high-visibility launches with executive collaborators.

What Success Looks Like

• Complex launches move efficiently with clear readiness and risk management.
• Delivery models become more scalable and repeatable.
• Technical and business teams stay aligned and unblocked.
• Risks are identified early and mitigated proactively.
• Strong awareness of delivery health and capacity.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

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At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

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California:

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Colorado:

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Massachusetts:

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