Program Manager
Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Role Summary
This role is the single point of contact for Wipro at a large utility client. It combines delivery oversight commercial engagement and client relationship management across a portfolio of active SoWs. There is no account team layer between this role and the client. The person needs to be comfortable holding all three responsibilities simultaneously.
Key Responsibilities
- Manage day-to-day delivery across ADMS AMI and GIS engagements ensuring quality timeliness and client satisfaction
- Serve as the primary relationship contact for client stakeholders across IT Distribution Applications IT Program Management and Design and Spatial Management
- Lead or support commercial conversations including scope changes contract renewals and pursuit activities
- Drive decision-making by engaging stakeholders individually and collectively building consensus before escalating to sign-off
- Represent Wipro in project governance forums and manage the risk of accountability being shifted in a multi-vendor environment
- Manage monthly reporting forecasting and invoicing cadences with client finance and project management teams