Program Manager

• Development and interpretation of guidance on program planning and evaluation of assigned programs serves as a primary technical/operational consultant for development and implementation of policies procedures and operations
  related to new and existing programs and initiatives.
• Performs policy analysis and serves as decision-maker and senior bureau advisor for agency engagement and partnering with external health care organizations.
• Monitors development of legislation regulatory guidance and policy directives for assigned programs.
• Evaluates programs against short- and long-range objectives to develop effective bureau-level policies and support strategic planning and change management.
• Articulates and investigates policy options for program customers and planning and implementation of decisions.
• Defines or redefines critical problems and advises management of advantages and disadvantages of approaches.
• Reviews program policies for consistency with policy direction of management and to identify needed areas of analysis.
• Manages development of projects to identify review and analyze new legislation executive directives policy procedures and practices.
• Plans organizes directs coordinates controls reviews evaluates and improves resource support operations.
• Analysis of performance data utilizing qualitative and quantitative methods to assess program effectiveness and develop recommendations to improve programs based on interpretation of tangible data (e.g. trends anomalies) as well as data based on
  prediction and assumption.
• Develops reports and analyses for various organizational/governmental levels (e.g. bureau agency Congress). Provides statistical expertise and guidance in analyzing bureau databases.
• Develops and implements new business functions and processes. Identifies requirements originates new techniques establishes criteria develops new data reporting requirements and creates corresponding collection and reporting tools.
• Performs quality assurance/control work involving systematic prevention of defects and nonconformance to regulations and standards.
• Monitors qualitative and quantitative measurements to identify quality program trends. Identifies areas requiring further analysis
  and identifies resolution paths.
• Identifies unsatisfactory trends and conditions and develops correction plans for factors that may contribute to defective work processes or products.
• Supports budget and financial management reviews and activities.
• Performs substantial lead duties over a small team. Serves as a senior advisor for special population program matters.
• Ensures the organizations strategic plan mission vision and values are communicated and integrated into team strategies goals objectives work plans and work products and services.
• Articulates and communicates assignments projects problems actionable events milestones and/or program issues under review and deadlines and time frames for completion to the team.
• Other duties as assigned.

Work Schedule: M-F 8:00 am - 4:30 pm
Compressed/Flexible: May be available at managements decision.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position.
Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space.
Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception exemption or extension will happen after a tentative job offer but before a final job offer.

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See Required Documents below for details.

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

MINIMUM QUALIFICATIONS
One year specialized experience that equipped you with the knowledge skills and abilities to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled. To be creditable specialized experience must have been equivalent to at least the GS-13 grade level in Federal service. NOTE: To be minimally qualified for this position you must meet 5 of the 7 following examples of specialized experience:

• Technical/operational consultant for development and implementation of policies procedures and operations related to new and existing programs and initiatives
• Monitor legislation regulatory guidance and policy directives for assigned programs
• Evaluate programs against short- and long-range objectives to
• Develop effective bureau-level policies strategic planning and change management
• Articulate and investigate policy options for program customers.
• Provider relations related to assigned program populations collaborate with contractors and work with providers
• Write updates issue briefs and/or Congressional responses

This experience must be detailed in your resume to receive credit.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at