Program Manager II, Transportation Engineering Systems (TESS)

As a Program Manager on the Transportation Engineering Systems (TESS) team you will learn how Amazons proprietary transportation systems make decisions to move packages from the fulfillment network to customers. You will manage system configuration changes that control those systems working directly with business leaders and program teams to create new transportation flows and design configurations that this role you will execute network design changes dive deep into package flows troubleshoot system errors identify process improvements and build automation analytics and reporting capabilities leveraging AI. You will lead stakeholder meetings manage projects and contribute to doc writings for the team.
Key job responsibilities
-Manage system configuration changes across Amazons proprietary transportation systems to support new and existing package flows
-Track program milestones and communicate status to business leaders and stakeholders
-Execute network design changes end-to-end coordinating with business leaders and program teams to ensure timely delivery
-Dive deep into package flow data to troubleshoot system errors identify root causes and implement fixes
-Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy
-Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making
-Proactively identify and mitigate risks in system configurations before they impact customers
-Document processes standard operating procedures and configuration playbooks for the team.
-Contribute to additional doc writing such as QBR MBR and Lessons Learned.

- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 66800.00 - 116800.00 USD annually
USA WA Bellevue - 82700.00 - 129800.00 USD annually