Program Manager

Job Location:

Huntsville, AL - USA

Monthly Salary: Not Disclosed

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Company Overview

XPECT Solutions LLChas built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted highly technical personnel a disciplined project management approach and an overarching commitment to customer service. We develop test deploy and support exceptional solutions that enhance system functionality while maximizing reliability and availability and ensure the tightest security.

Job Overview

The Program Manager will be the primary daily management interface for the customer unit-level supervisor. This individual will provide direct line-supervision of team-level Project Leads and contractor Front Office personnel to establish greater cross team standardization of process methodology task tracking and reporting functions and Scaled Agile implementation; identification and proposal of continuous improvement initiatives. The individual will support contract compliance reporting personnel administration and service delivery in accordance with the contract and implementation of Xpect policies procedures and support of corporate and contract facing initiatives.

Core Responsibilities

Daily engagement with government customers
- Understanding the customers needs and goals
- Aligning performance and customer expectations
- Intercessor between SITS/Unit and Project Leads to ensure implementation of strategic initiatives
- Ensure teams work priorities and alignment with Division Section & Unit initiatives
Enforce change control policies and procedures
- Inform track and attend Technical Configuration Control Board (TCCB) and Change Control Board (CCB) meetings.
Enforce Risk Management methodologies
- Review and update of the Jira Risk Register reporting reviews and mitigations including POA&Ms in collaboration with the Release Train Engineer (RTE) and Project Leads.
Track personnel work allocations (team-based) and coverage schedules with Project Leads
Mitigate scope creep within release cycles Epics Stories Tasks and requirement popups that may occur during quarterly release cycles post-release planning.
Manage EPIC balance within releases against resource availability priority etc. (ensuring if new popup taskers come in the customer reviews and approves what approved Epic/Task is sacrificed to support it to prevent overload)
Agile/PMP (Planning template) Preferred experience
Experience with project planning and schedule development and maintenance
Development maintenance and delivery of documentation and release deliverables as needed
Managing approving expense report processes.
Excellent Communicator & Mentor
Attention to detail
Managing and maintaining Onboarding program/process
Managing contract personnel in a geographically diverse team
- Travel 25% to perform quarterly site visits at each worksite location
Understanding SLA/SLO and how to manage them.
Managing front office personnel (project lead)
- Business Analysts
- Program Analysts
- Knowledge Manager
- Technical Writer
Reports to and supports Program Manager on contract compliance customer relationship management service delivery and corporate initiatives and reporting needs
Other relevant duties as required

Requirements

TS SCI with the ability to obtain and maintain a CI poly
Scaled AGILE implementation experience
Mission Focused; understands the mission and consistently striving to improve it.
Superb personal skills and the ability to establish and maintain multiple meaningful relationships with staff and the customer.

Preferred Additional Skills and Qualifications

Experience: 12 years
Education: BA
PMP certification

Benefits

Xpect Solutions LLCis a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge experience and technical skills to deliver the best solutions to our customers.

We support our team by providing open communication win-win partnerships with clients and vendors a team-oriented cultureand a focus on professional development and growth for a long-lasting and happy career.

We offer a benefits package that is designed to keep our most important assets our employees healthy happy energized and moving forward. Our philosophy is simple empower our employees with the benefits resources and the financial incentives they need to be successful.

Benefits and Perks:

A competitive Medical Dental and Vision plan
Retirement Savings Plan
Life Insurance
AD&D Insurance
Short Term and Long Term Disability Insurance
3 weeks of annual PTO
11 days of Holiday PTO
Performance Awards
Referral Bonus Plan (of up to $5000/year)
Education Reimbursement/Training (of up to $2500/year)

Xpect Solutions Inc. is an equal opportunity and affirmative action employer who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race color national origin gender religion age disability veterans status or any other classification as required by applicable law. EOE/M/F/D/V

#CJ

Required Experience:

Company OverviewXPECT Solutions LLChas built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of wel...

Daily engagement with government customers
- Understanding the customers needs and goals
- Aligning performance and customer expectations
- Intercessor between SITS/Unit and Project Leads to ensure implementation of strategic initiatives
- Ensure teams work priorities and alignment with Division Section & Unit initiatives
Enforce change control policies and procedures
- Inform track and attend Technical Configuration Control Board (TCCB) and Change Control Board (CCB) meetings.
Enforce Risk Management methodologies
- Review and update of the Jira Risk Register reporting reviews and mitigations including POA&Ms in collaboration with the Release Train Engineer (RTE) and Project Leads.
Track personnel work allocations (team-based) and coverage schedules with Project Leads
Mitigate scope creep within release cycles Epics Stories Tasks and requirement popups that may occur during quarterly release cycles post-release planning.
Manage EPIC balance within releases against resource availability priority etc. (ensuring if new popup taskers come in the customer reviews and approves what approved Epic/Task is sacrificed to support it to prevent overload)
Agile/PMP (Planning template) Preferred experience
Experience with project planning and schedule development and maintenance
Development maintenance and delivery of documentation and release deliverables as needed
Managing approving expense report processes.
Excellent Communicator & Mentor
Attention to detail
Managing and maintaining Onboarding program/process
Managing contract personnel in a geographically diverse team
- Travel 25% to perform quarterly site visits at each worksite location
Understanding SLA/SLO and how to manage them.
Managing front office personnel (project lead)
- Business Analysts
- Program Analysts
- Knowledge Manager
- Technical Writer
Reports to and supports Program Manager on contract compliance customer relationship management service delivery and corporate initiatives and reporting needs
Other relevant duties as required

Requirements

TS SCI with the ability to obtain and maintain a CI poly
Scaled AGILE implementation experience
Mission Focused; understands the mission and consistently striving to improve it.
Superb personal skills and the ability to establish and maintain multiple meaningful relationships with staff and the customer.

Preferred Additional Skills and Qualifications