Program Manager East

$1500 Sign-On Bonus at our following East Metro locations:White Bear TownshipLittle CanadaOakdaleMaplewoodPosition: Program ManagerDepartment: Program ServicesGrade Range/Job Status: Full-time Non-exempt (hourly)Reporting Relationship: Program Director Supervisory Responsibilities: Direct Support Professional and Lead Direct Support ProfessionalTypical Schedule: Primarily M-F. Must be willing and able to work flexible hours/days including evenings weekends and SummaryThe Program Manager directs the daily operations in a community-based residential program for adults with intellectual and developmental disabilities (and may include individuals with complex medical and behavioral support needs). Responsible for overseeing the medical financial social and emotional needs of individuals served as well as day-to-day operations of the residential program. Supervises direct care staff (Direct Support Professional and Lead Direct Support Professional) and ensures that services and activities comply with licensing regulations and with Hammer & NERs policies and person-centered philosophy exercising good judgement to adapt and apply the guidelines to specific situations. All employees are expected to center model and champion Hammer & NERs core values: Person-Centered Relational Opportunistic and Stewardship in order to provide people with intellectual and other disabilities the opportunity to live life to its Duties and ResponsibilitiesLeadership and SupervisionProvide supervisory oversight technical guidance and advice to staff assign and review work schedule shifts and confirm payroll hours working unfilled shifts if performance reviews and provide feedback to staff; take appropriate action as warranted by that current and new personnel complete training; provide orientation according to Hammer & NER staff meetings: review plans and reports to ensure to emergencies and report accidents and teamwork cooperation and effective working relationships with individuals served families coworkers supervisors program team professionals and others to facilitate quality services and a positive organization reputation. Respond to any complaints or incident reports and provide services and activities that comply with licensing regulations and with Hammer & NERs policies and person-centered philosophy exercising good judgement to adapt and apply the guidelines to specific situations. Provide advocacy to protect peoples civil and legal rights. Encourage choice and independence whenever possible fostering a positive encouraging Support and AdministrationPlan implement and evaluate the programs services and activities provided in the program. Facilitate the interdisciplinary team in developing plans to meet the individuals needed work direct care shifts assisting with all areas of the individuals programs including but not limited to personal cares medication administration daily household chores use of personal finances and support in the drive a Hammer & NER-owned vehicle lift van or personal auto to activities and appointments around the Twin Cities and provide support for individuals participation in the the programs operations comply with regulations health and facility cleanliness safety and operating budget authorize expenses and request necessary maintenance and repairs for the residence and vehicle(s).Prepare the program for licensing inspections. Use required technology to maintain daily monthly and annual required documentation as ManagementTrain manage and lead staff to handle difficult situations effectively. Resolve minor issues when possible and escalate to appropriate leader when necessary. Report all accidents injuries and illnesses or complaints about care and follow procedures for any behavioral or medical emergencies. Follow the laws as a mandated reporter to protect vulnerable adults from abuse neglect and Knowledge and Qualifications Four-year college degree in social services or related field and one year of full-time experience in the field of developmental disabilities to manage an ICF-MR licensed program. Or a two- year college degree and two years of full-time experience in the field of developmental disabilitiesor50 hours of education and training related to human services and disabilitiesandfour years of full-time work experience with people with disabilities to manage a waiver supervisory experience written and verbal communication skills including fluency in English and proficiency in Microsoft organizes multiple responsibilities at once requiring time management organizational and reporting skills and proven ability to achieve assigned to work a flexible full-time schedule including some evenings weekends and a valid drivers license personal auto and driving record that meets Hammer & NERs insurance requirements. Must receive a MN DHS Background study requirements include lifting to 40 pounds (such as lifting a wheelchair into a van) pushing or pulling an individual in a wheelchair or while assisting with cares. Household chores and physical cares may include twisting/turning kneeling/squatting and assisting with pivot transfers. Frequent participation in repetitive activities including working several hours at a time with a keyboard and monitor and laptop with and/or ability to learn to operate specialized medical or adaptive equipment including lifting ability to respond to hazardous situations including infectious disease or ability and commitment to working with individuals and teams that are mixed across lines of difference such as race gender-identity sexual orientation religion ability age class and immigrant status.#INDLP