Program Manager, Distribution Center Operations

Imagine what you could do here. At Apple new ideas have a way of becoming great products services and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could accomplish!nnWe are seeking a strategic and structured Program Manager to drive performance priorities and analytical direction across our global Distribution Center (DC) network. This role sits at the intersection of operations strategy business insight and cross-regional leadership turning operational signals into clear priorities scalable frameworks and aligned execution.n

The Program Manager DC Operations will be a key analytical and strategic voice within Apples Distribution Center operations. This role sits at the intersection of data storytelling and operational excellence transforming complex ambiguous problems into clear insights that inform decisions at the highest levels of the is a role for someone who thrives in fast-moving undefined environments. You will build and own analytics frameworks that bring visibility to DC performance surface operational trends and identify opportunities for improvement. Youll translate raw data into compelling narratives for leadership and then roll up your sleeves to drive those insights into in this role requires equal parts intellectual curiosity and interpersonal agility. Youll work across a global network of partners teams and stakeholders bridging time zones functions and perspectives to move work forward without always having a clear roadmap. You are a self-starter who doesnt wait to be asked and a communicator who makes complexity feel simple.n

Analytics u0026 Insights: Design build and maintain advanced analytics solutions to monitor DC operations performance identify trends and surface actionable insights. Own end-to-end data pipelines from raw inputs to executive-ready outputs. Stay current on emerging analytics and AI tools evaluating and adopting new capabilities that meaningfully improve how the team works with Storytelling: Develop and deliver high-impact presentations for senior and executive leadership translating complex operational data into clear compelling narratives that drive alignment and Program Management: Lead cross-functional programs across DC operations managing ambiguous evolving priorities with structure and clarity. Define scope milestones and success metrics where none previously Collaboration: Partner with teams across geographies and functions including operations finance engineering and logistics to gather inputs align on priorities and drive coordinated execution Framing u0026 Solutioning: Take ownership of unstructured open-ended operational challenges. Define the problem structure the analysis and drive toward practical recommendations with a bias for Improvement: Identify and implement process improvements within DC operations leveraging data and technology to drive efficiency reduce cost and enhance service Management: Build and maintain strong relationships with internal stakeholders across Apple and external partners ensuring alignment and clear communication across all levels.n

nBA/BS in Supply Chain Operations Data Science Industrial Engineering or a related fieldn5 years of experience in supply chain logistics or distribution center operationsnDemonstrated ability to work with large datasets and derive insights using analytics tools (e.g. SQL Python R) or AI-assisted coding environments (e.g. Claude Copilot or equivalent) the ability to formulate the right questions and validate outputs matters more than writing code from scratchnExperience with data visualization tools (e.g. Tableau Power BI or equivalent).nExperience building and presenting executive-level slide decks (Keynote PowerPoint or equivalent).nDemonstrated experience managing or contributing to cross-functional programs or projects.n

MBA or MS in Supply Chain Operations Research Data Science or a related fieldnExperience working within distribution center fulfillment or warehouse operations with Apples supply chain or operations ecosystem or comparable experience at a large-scale global technology or retail companynExperience with machine learning forecasting or optimization techniques applied to operations problemsnDemonstrated ability to build trusted relationships across global teams and time zones with strong cultural awareness and interpersonal intelligence.n