Program Manager

Lead end-to-end delivery of the Oracle Retail MFCS implementation covering program governance solution design build testing and rollout ensuring alignment with business objectives and successful transformation outcomes

Program Leadership Stakeholder Management Oracle Retail MFCS Retail Merchandising Delivery Governance Risk Management

• Proven track record in large-scale retail transformation programs
• Experience in global delivery models and multi-phase rollouts
• Strong leadership in stakeholder management executive communication and program governance

• Own full program delivery lifecycle (Design Build Test Deploy Hypercare) with accountability for scope schedule and outcomes.
• Establish and drive program governance including executive reporting KPIs and steering committees.
• Act as the primary interface for client leadership and business stakeholders ensuring alignment and decision-making. Provide executive leadership across business and IT driving program direction and outcomes.
• Partner closely with business teams to understand priorities align solutions and ensure adoption readiness.
• Oversee solution design and architecture across MFCS and integrated systems.
• Drive risk issue and dependency management ensuring proactive mitigation and escalation.
• Ensure business readiness change management and user adoption across the enterprise.
• Maintain a strong communication cadence across stakeholders ensuring transparency and alignment.
• Manage cross-functional teams (functional technical data testing) across global locations.
• Coordinate build integrations and data migration ensuring seamless execution across systems.
• Govern end-to-end testing quality assurance and readiness for go-live.
• Lead cutover planning phased rollouts and hypercare stabilisation