Program Manager Airport Screening Operations

Leidos is seeking a Program Manager to lead execution of a TSA Screening Partnership Program (SPP) task order providing airport security screening services at Frederick Douglass Greater Rochester International Airport (ROC). The Program Manager serves as the primary point of contact for all coordination and communication with the TSA Contracting Officer (CO) and Federal Security Director (FSD) or designee and holds overall responsibility for screening operations staffing compliance quality and subcontractor management under the task order.

Leidos Homeland Sectors Airports Borders and Security (ABS) business area delivers air travel modernization border protection and critical infrastructure security solutions that help build a safer more resilient homeland. Operating globally across aviation security passenger screening cybersecurity and border and port security ABS integrates next-generation technologies to secure the movement of people and goods worldwide.

Primary Responsibilities:

• Serve as the primary point of contact for all coordination and communication with the CO and/or FSD or designee at ROC.
• Be available 24 hours a day every day to receive and implement orders or special instructions from the CO COR and/or FSD or designee within the scope of the contract concerning matters affecting the operation protection or screening of assigned areas.
• Manage the total work associated with providing security screening services meeting TSAs performance objectives for program management workforce management equipment maintenance and materials management reporting responsiveness customer service quality control subcontractor management and safety/health compliance.
• Provide overall leadership for aviation security screening operations ensuring compliance with contract requirements TSA regulations and federal aviation security standards.
• Direct day-to-day management of screening operations staffing levels scheduling and shift flexibility across passenger and baggage checkpoints.
• Own the Operational Summary Plan and Report and weekly actuals reporting briefing the FSD or designee on strategy-vs-execution differences within required timeframes.
• Monitor and report program performance against the Contractor Performance Management Plan (CPMP) and Acceptable Quality Levels (AQLs); respond to Contractor Improvement Reports (CIRs) and submit Corrective Action Plans (CAPs) as needed.
• Establish and oversee the Contractors pre-employment reasonable suspicion random and post-accident drug and alcohol testing program for all screening personnel consistent with 14 CFR Part 120 and 49 CFR Part 40.
• Direct the organizational structure for the task order including management of subcontractor personnel/roles and the overall quality control/quality assurance approach for screening operations.
• Own compliance oversight for the task orders Information Technology Acquisition Review requirements (RMF/ATO continuous monitoring incident reporting PIV/HSPD-12 staff training/NDA tracking) SSI safeguarding and the Continuity of Operations (COOP) Plan and annual COOP exercise or delegate to named leads.
• Lead recruitment/retention strategy for the screening workforce including staffing risk mitigation for background-check/vetting lead times that cannot be shortened.
• Coordinate implementation of TSA best practices adopted for ROC (non-uniformed supervisor role in-queue monitor Dual-Function Screening staffing weekly ops readiness meetings Local Evaluation Testing participation).
• Serve as point of contact for CPMP measurement and Federal augmentation coordination if staffing shortfalls occur.
• Be onboarded and available as soon as possible after the start of the task order transition period and remain available throughout the transition period

Basic Qualifications:

• 7 years of general management experience OR at least 3 years as a certified Supervisory Transportation Security Officer (STSO) or higher position.
• Bachelors degree in Business Aviation Management Public Administration Security Management or a related discipline preferred; 4 years of directly related experience is acceptable in lieu of degree.
• Any ONE of the following:
  • (a) formal certification in program/project management issued by the Federal Government (e.g. FAC-PM DAWIA U.S. DHS) or a non-government credential such as PMP; OR
  • (b) at least 5 years of management experience in aviation security airport operations or personnel security services (demonstrated supervisory experience in a Federal Government environment is highly desired).
• Ability to communicate verbally and in writing in an effective efficient and professional manner.
• Must be able to obtain and maintain a Secret security clearance; TSA will sponsor the Facility/Personnel Security Clearance process.
• U.S. citizenship required (a Secret clearance requires U.S. citizenship as a matter of federal policy).
• Strong understanding of federal contract compliance performance-based contracts (FFP) and operational metrics/CPMP-style measurement.
• Excellent written/oral communication skills with demonstrated experience briefing senior government customers (CO/FSD-level).
• Ability to work flexible hours including early/late coverage and 24/7 on-call availability given ROCs extended screening hours

Preferred Qualifications:

• Prior experience with the TSA Screening Partnership Program (SPP) or a comparable DHS/TSA aviation-security services contract.
• Experience supporting TSA DHS FAA or other federal aviation/homeland security programs.
• Experience leading large operational transitions or workforce mobilizations.
• Experience with DHS 4300A/NIST 800-53 compliance environments or comparable federal IT/cyber compliance oversight.
• Project Management Professional (PMP) certification or equivalent.
• Experience with workforce management systems operational reporting tools and performance dashboards.

Clearance/Vetting:

• Secret security clearance required. TSA sponsors the Facility Security Clearance (FCL); a DD Form 254 must be incorporated into the contract before a Personnel Security Clearance (PCL) may be sought. Clearance must be maintained throughout the life of the contract - loss of or inability to obtain clearance may result in removal from the contract.
• Separately and in addition to the Secret clearance pre-hire vetting/suitability determination (Entry-on-Duty initiation through TSA Personnel Security) is also required as it is for all Contractor personnel.

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The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.