Program Manager (Aging Services)

The Aging Services Program Manager will

Be responsible for providing coordination of services and outreach to older adults who are registered

to Isaacs Center programs.

Provide support in maintaining behavioral and operational challenges that arise.

Develop maintain and continually update a schedule of programs and supportive services in

alignment with the vision and contractual obligations for our NYC Aging Contracts

Serve as liaison between specialists consultants volunteers interns supplemental service providers

property management and other community stakeholders.

Conduct outreach to share program services and offerings to new and potential members.

Supervise program support staff.

Ensure compliance with NYC Aging NYSOFA and Internal requirements as needed.

Work closely with NORC Program Manager to create programming opportunities and increase

Salary: $66300- $70000

Roles Responsibilities and Essential Duties

Ensure participants gain access to social services wellness education arts and culture and recreation

activities

• Create and manage a monthly calendar of activities services and events
• Develop and maintain relationships with community partners and consultants
• Develop professional provider relationships with older adults families and caretakers
• Develop individualized service plans and reassess regularly
• Develop and maintain a directory of supportive services and agencies available locally
• Organize and lead community center trips and outings Assist with outreach efforts and follow-up to referrals
• Advocate for clients rights entitlements and benefits Communicate with hospital and rehabilitation social workers when needed
• Submit weekly Dashboard and Service Log reports and maintain documentation Work with supervisor and government agencies to ensure compliance
• Provide support for programs through planning implementation management and evaluation

Qualifications:

The Aging Services Program Manager must possess strong writing speaking interpersonal and

organizational skills. It is preferred that the candidate hold a bachelors degree. The candidate must

have demonstrated experience providing group facilitation maintaining strong interpersonal skills and

managing data and outcomes. The candidate must have a history of working with diverse and high-needs

aging populations value team building and support the development of a community to address complex

issues.

Bachelors degree

Prior experience working with the elderly highly preferred

Bilingual English/Chinese or English/Spanish highly preferred

Ability to handle confidential information with discretion.

Ability to work some flexible hours

Working knowledge of community resources and service providers to older adults

Ability to work effectively with cultural economically and educationally diverse populations

Strong verbal written and interpersonal communication skills.

Demonstrated knowledge of aging-related issues.

Computer literacy includes Microsoft Word Excel and Outlook