Program Intern, e-Commerce Coordinator

Are you a passionate and driven student with a knack for problem-solving and an interest in digital marketing and sales Pilot Company is seeking a Program Intern e-Commerce Coordinator for the summer of 2027 at our corporate headquarters in Knoxville TN. This is an exciting opportunity to accelerate our digital presence and help us achieve our strategic goals.  

In this role you will be responsible for optimizing our customer journeys across our websites and third-party digital partners like DoorDash and Uber. Youll gain hands-on experience in a fast-paced environment and support the onboarding of new initiatives. 

What Youll Do 

Your responsibilities may include: 

• Reporting & Analysis: Deliver weekly reports across our third-party platforms providing insights to drive performance and ensure accuracy with reports like Wendys SmartScale reports.  

• Marketing & Sales: Coordinate marketing efforts with third-party vendors to grow sales and order point-of-purchase (POP) elements.  

• Operational Support: Support daily operations by monitoring third-party platforms and providing store assistance. You will also respond to guest feedback on all digital platforms.  

• Project Management: Assist with the delivery of key strategic projects including third-party launches and website site creation support. Youll also help manage all operational alignment in portals web and internal resources. Assist with the delivery of key strategic projects 

Qualifications :

What Were Looking For 

• Technical Skills: You should have strong analytical skills and a working knowledge of third-party systems. Experience with Excel is required. 

• Soft Skills: You must be an excellent communicator and problem-solver that demonstrates strong emotional intelligence. You should also be passionate driven and able to work well within a team.  

• Experience: Previous food service experience particularly in a quick-service or casual dining environment is preferred.  

• Qualities: Were looking for an individual with strong organizational skills who can multi-task and hit the ground running in a hands-on role. 

Additional Information :

Why Pilot Company 

Our culture is built on four core virtues: Driven Reliable Authentic and Welcoming. As an intern you will see these values in action every day. Youll be part of a team that is driven to meet deadlines reliable in its commitment to accuracy authentic in its interactions and welcoming to new ideas and perspectives. 

This is a full-time in-person internship running from June 7 August 13 2027.  Youll be working alongside our team in our Knoxville headquarters where youll have the opportunity to build meaningful relationships and experience the full scope of life at Pilot Company. 

How to Apply 

If youre ready to take on a challenging and rewarding internship with a leading company please submit your application. The interview process will include a screening with a recruiter followed by an interview with the team. We look forward to hearing from you! 

Remote Work :

No

Employment Type :

Full-time