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Program Implementation and Project Manager

BCHFamily

Job Location:

Thomasville, GA - USA

Monthly Salary: Not provided by the employer

Posted: 1 July 2026 (30+ days ago)

Application Deadline: 28 September 2026

Vacancies: 1 Vacancy

Job Summary

Job Title: Program Implementation Manager

Department: Programs and Services

Reports To: Chief Program Officer

Revised Date: May 2026

FLSA Status: Exempt

SUMMARY

The program implementation manager for residential and foster care programs provides Christ-centered leadership strategy and oversight for initiatives that strengthen and unify services across Baptist Childrens Homes of NC. This role is responsible for developing and managing systems processes and projects that enhance the effectiveness consistency and mission impact of all residential and foster care programs at BCH.

QUALIFICATIONS:

Education & Experience

Bachelors degree required; Masters degree strongly preferred (Social Work Public Administration Nonprofit Leadership or related field).

Minimum 710 years of leadership experience in child welfare residential care foster care or related human services.

Demonstrated experience leading multi-site operations shared program services or system-wide initiatives.

Skills & Competencies

Proven strategic leadership and organizational development skills.

Advanced project and program management expertise.

Strong understanding of child welfare practices including trauma-informed care.

Exceptional communication relationship-building and leadership influence skills.

Ability to lead through collaboration across diverse teams and geographies.

Data-driven decision-making and performance management experience.

Preferred

Project Management certification (PMP or similar).

Knowledge of North Carolina child welfare regulations and licensing standards.

Experience with continuous improvement methodologies (Lean Six Sigma).

Core Leadership Competencies

Christ-centered servant leadership

Strategic vision and execution

Collaboration and unity-building

Integrity and accountability

Innovation and continuous improvement

Compassion and cultural humility

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Strategic Leadership & Vision

Develop and execute a strategic vision for collaborative projects that will support residential and foster care programs.

Identify opportunities to strengthen infrastructure enhance service delivery and expand organizational impact.

Partner with executive leadership to align initiatives with BCHs long-term strategy and ministry goals.

Program Implementation Services Oversight

Lead the design implementation and continuous improvement of residential and foster care program services systems including:

Foster care and residential program operations:

Workflows and programming processes

Training and staff development needs

Documentation and program implementation standards

Managed care trends and expectations within the evolving child welfare system.

Promote standardization where appropriate while honoring the unique needs of each program.

Program Partnership & Support

Serve as a key advisor and support for residential and foster care program leaders.

Facilitate cross-program collaboration ensuring consistency and communication across campuses and regions.

Provide leadership and guidance for complex multi-program initiatives and problem-solving.

Project & Change Leadership

Oversee a portfolio of strategic projects impacting multiple programs.

Ensure initiatives are well-planned resourced and executed with excellence.

Lead change management efforts helping staff navigate transitions with clarity and confidence.

Training & Workforce Development

Oversee the development and implementation of training systems that equip program staff to provide effective trauma-informed and Christ-centered care.

Promote leadership development and professional growth across programs.

Ensure staff are prepared to meet regulatory operational and ministry expectations.

Collaboration & Stakeholder Engagement

Collaborate with internal departments (HR Finance Compliance Development IT etc.) to strengthen organizational alignment.

Build strong relationships with ministry partners community stakeholders and regulatory agencies as needed.

Facilitate cross-functional teams and organizational initiatives.

Spiritual & Mission Alignment

Demonstrate a personal and growing relationship with Jesus Christ.

Actively support and model the mission values and Statement of Faith of Baptist Childrens Homes of NC.

Integrate faith into leadership decision-making and organizational practices.

Represent BCH with integrity compassion and a commitment to serving children adults and families in a Christ-like manner.

Foster a culture that reflects dignity hope and healing for all those served.

EQUIPMENT:

Ability to operate standard office machines such as copier computer fax calculator etc. Ability to work within Outlook Excel Word and Teams software programs.

LANGUAGE SKILLS:

Ability to read analyze and interpret general information. Ability to effectively communicate with others including managers clients customers and the general public.

CONTACT WITH OTHERS:

Regular contact with colleagues in all departments as well as with outside individuals and groups; should represent Baptist Childrens Homes of NC a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agencys image could be affected.

MENTAL / VISUAL / AUDITORY DEMAND:

Ability to interpret a variety of instructions furnished in written oral diagram or schedule form and ability to draw conclusions. Must be able to talk and hear both in person and on the telephone.

CONFIDENTIAL DATA:

Complies with agency policies and procedures concerning confidentiality including payroll budgeting and HIPAA regulations involving all aspects of personnel information which if disclosed would have adverse internal and/or external effect and could result in termination of employment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job the employee is regularly required to sit and stand use hands and fingers walk reach with hands and arms and occasionally lift 15 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; usual office working conditions. Travel required between BCH campuses and foster care offices across North Carolina. Flexibility to meet ministry needs including occasional evenings or weekends.

Required Experience:

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