Program Director

As a Program Director you will play a key leadership role in overseeing our Family Resource Center ensuring high-quality trauma-informed services for children youth and families. By leading program operations maintaining regulatory and contractual compliance supervising staff and fostering strong community partnerships youll help create supportive environments where families can access the resources they need to thrive.

What We Offer:

• Purpose-Driven Work Make a meaningful impact in the lives of individuals families and communities throughout Western Massachusetts.
• Professional Growth Access ongoing training mentorship career development and advancement opportunities across one of the regions largest behavioral health organizations.
• Supportive Team Culture Join a collaborative workplace guided by our HEART values: Humanity Empowerment Accountability Respect and Teamwork.
• Stability & Opportunity Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits Generous PTO 403(b) educational assistance medical dental vision employee assistance programs and more.
• Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Oversee daily operations and programming of the Family Resource Center
• Manage contractual relationships and ensure compliance with all program state and funding requirements
• Serve as the primary liaison with state agencies including EOHHS and DCF
• Ensure adherence to ASO guidelines contractual obligations and program benchmarks
• Collaborate with senior leadership to monitor program performance budgets expenditures and outcomes
• Develop and maintain partnerships with community organizations and agencies
• Conduct community outreach throughout the catchment area to increase awareness and engagement with FRC services
• Supervise program staff including Family Partners and supervisory personnel
• Conduct trauma-informed assessments for youth and families presenting with Child Requiring Assistance (CRA) concerns
• Collaborate with families and staff to develop individualized family support plans
• Provide clinical consultation and guidance to program staff
• Maintain electronic health records in accordance with agency and state regulations
• Facilitate groups and family-centered services based on community needs
• Identify challenges problem-solve effectively and communicate key updates to leadership.
• Travel is Required

Who You Are:

• An experienced behavioral health or human services leader with strong clinical and operational expertise
• Skilled in program management staff supervision and community collaboration
• A trauma-informed professional committed to supporting children youth and families
• An effective communicator who builds strong relationships with families staff community partners and state agencies
• Organized proactive and able to manage multiple priorities in a fast-paced environment
• Committed to culturally responsive and inclusive practices that support diverse populations
• Comfortable using technology electronic health records and data to support program effectiveness.

• Masters degree in psychology Social Work Counseling or a related field required
• LCSW LICSW or LMHC licensure required
• Massachusetts Child & Adolescent Needs and Strengths (CANS) Certification required
• Minimum of 5 years of experience in program management and staff supervision
• Experience working with children youth and families in community-based settings preferred
• Familiarity with DCF EOHHS and other state agencies required
• Valid drivers license and reliable transportation required

We Hire for HEART!

Since 1938 BHN has delivered high-quality culturally responsive behavioral health care building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity Empowerment Accountability Respect and Teamworkguide how we lead serve and support one another. If youre ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference wed love to hear from you.

If youre ready to make a meaningful impact as part of a dedicated and compassionate team wed love to hear from you. Send your resume to: Or click Apply for Job below or visit our careers page to apply.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran

Required Experience:

Director