Program Director, Global Clients Data Centers

Program Director
Job title: Program Director Global Clients Data Centers
Reports to: Vice President Global Clients Data Centers Americas
Location: United States (remote)

Salary - 145K-175K

About our team
We are a global leadership team supporting some of Securitas most critical hyperscale and enterprise data center clients across the Americas. The Global Clients Data Centers team partners closely with industry-leading clients to deliver secure scalable and technology-enabled physical security solutions across complex multi-country environments. Our work spans security operations business operations technology risk and governance and people leadership all focused on protecting critical infrastructure while driving continuous improvement and long-term client value.
As part of this team youll operate at the intersection of strategy operations and client partnershipworking with internal leaders certified partners and client stakeholders to strengthen service delivery build scalable account practices and support the continued growth of the Americas data center portfolio.

About the role
The Program Director Global Clients Data Centers leads day-to-day account strategy and execution for assigned hyperscale and enterprise data center clients across the Americas. This role partners closely with the Vice President Global Clients Data Centers Americas to deliver profitable growth strong client outcomes and consistent operational performance across a growing portfolio.
The Program Director serves as a primary security and operations advisor to client stakeholders and internal leaders translating regional priorities into scalable technology-enabled security solutions disciplined governance and standard processes across multi-site and multi-country footprints. This leader will begin the role without a dedicated team and will be expected to build the portfolio operating model stakeholder rhythm and future team structure as account scope and business needs mature.

What youll do
In this role you will provide account-level leadership for assigned data center clients across the Americas helping translate regional strategy into disciplined execution. You will establish governance structures operating cadences executive business reviews scorecards and reporting routines that create clear accountability and visibility across Securitas branch partner and client stakeholders.
You will manage the day-to-day health of assigned client programs including full P&L ownership operational performance service delivery financial discipline risk management and client satisfaction. This includes identifying recurring issues driving corrective actions escalating material risks and ensuring account teams and partners stay aligned

to client requirements global Data Center Group standards and regional expectations.
As the portfolio grows you will build the leadership and operating structure needed to support the work. Early in the role you will be expected to operate as an individual leadersetting priorities building stakeholder trust creating repeatable processes and developing the case for future team capacity. Over time you will lead coach and develop direct or matrixed team members to support portfolio execution compliance discipline and client outcomes.
You will also partner across Global Clients Technology Global Clients Americas operations legal compliance IT infrastructure facilities management and vendor partners to advance technology-enabled security solutions strengthen program resilience and support transformation initiatives. You will help lead incident response risk mitigation business continuity planning and process improvement efforts tied to assigned accounts.

What you need to apply
We are seeking a strong client-facing program leader with a bachelors degree in business management security operations or a related field; an advanced degree is preferred. The ideal candidate brings 7 years of progressive leadership experience in data center operations security services critical infrastructure or a related industry with proven experience supporting complex multi-site or multi-country security programs.
You bring a strong track record of managing strategic client relationships aligning cross-functional stakeholders and improving operational performance in highly regulated or high-risk environments. Experience with data centers or other mission-critical environments is strongly preferred along with exposure to technology-enabled service delivery security operations incident response risk management and continuous improvement.
This role requires strong commercial and financial acumen including full P&L ownership for assigned accounts and the ability to manage account financial targets forecasts performance metrics audit readiness and contract requirements. Experience supporting renewals service expansions pricing discussions or complex client negotiations is preferred.
You should have a practical understanding of physical security and related technology in data center environments including access control CCTV perimeter security guarding biometric systems intrusion detection and security operations procedures. Familiarity with compliance frameworks such as ISO 27001 SOC 2 NIST GDPR HIPAA PCI-DSS or similar standards is preferred.
This position involves domestic and international travel (approximately 25-30% of the time) so a passion for travel (and a valid passport) is essential. This role will also require flexibility to work nights and weekends (when needed) to support global staffing issues high priority events urgent client needs and off-hours incidents.
All applicants to this role must have reliable means of communication reliable means of transportation (public or private) to get to/from work the legal right to work in the country where the position is located and the ability to speak read and write in English proficiently.

What youll get
We believe strong leadership deserves strong support. This role offers a competitive compensation package including base salary incentive compensation and comprehensive benefits. Specific compensation details will vary based on location experience and scope of responsibility. Weve got you covered with medical dental and vision insurance along with life insurance parental leave and paid time off.

The extra stuff
This position requireswith or without reasonable accommodationthe physical and mental ability to perform all essential job functions effectively. This includes maintaining composure under pressure while interacting with clients authorities executives and staff; working independently without direct supervision; and managing multiple tasks simultaneously. The role involves regular use of a computer and keyboard frequent lifting or moving of items up to 10 pounds and occasional lifting of up to 25 pounds. Visual acuity for both near and far distances as well as the ability to adjust focus is required. The position may involve handling sensitive or confidential information and requires flexibility in scheduling to meet operational demands.

What do we offer

Medical Dental and Vision benefits
401(k) 50 cents matched for every $1 up to 3%
Company-paid life and AD&D insurance
Voluntary short-term disability and long-term disability
Employee assistance program
4 floating holidays
7 paid holidays
2 weeks vacation every year
Paid Family Leave - up to 12 weeks a year in accordance with State law

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.