Program Director

1. SCOPE OF ROLE:

The Program Director willbe responsible forproviding leadership in developing planning organizing supervising staff and directing the activities associated with housing and support services. They willbe responsible forcollaboration across departments to align projects with organizational goals manage budgets and engage stakeholders. The Program Director mustdemonstratea basic understanding of sound fiscal judgement to support the organizations contract compliance. They must alsodemonstratethe ability to prioritize and balance multiple tasks concurrently work collaboratively and meet tight deadlines.

1. ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide oversight of the program and staff supervision.

• Manage andmonitorall aspects of program start-up based on HRA contractual requirements and S:US guidelines.

• Provide supervision guidance and performance evaluations to program staff.

• Stay abreast of rent payments by reviewing monthly rent ledgers.

• Enforce corporate compliance protocols S:US employee policies procedures and protocols and incident management policiesproceduresand protocols.

• Review and develop quality control systems and procedures.

• Conduct weekly internal file reviews and implement quality assurance measures to ensure compliance with HRA standards.

• Ensure ethical practices aremaintainedin service provision throughout the program.

• Participate in professional development and training through agency-wide in-service training and outside training.

• Participate in andmonitorthe recruitment hiring andselectionof personnel.

• Facilitate periodic staff meetings weekly protocol meetings and case conferences as appropriate.

• Attend scheduled meetings with HRA as required.

• Develop andmaintainexternal provider relationships.

• Monitor and report program performance data.

• Masters degree in social work or a related human services field with two years of supervisory experience.

• Three years of experience working with the homeless population providing case management services andsupportincluding assistance securing public benefits entitlements and referrals as needed for employment services financial literacy support medical mental health or substance use support services and connections to Health Homes and other community support-based organizations.

• Experience with harm reduction strategies trauma informed care motivational interviewing conflict resolution crisisinterventionand crisis de-escalation.

• Experience leading teams to setobjectives milestones and project road maps.

• Strong computer skills and knowledge of Microsoft Officeapplications.

• Experience withmanaging data and preparing reports.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect integrity support maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO professional development and more explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect integrity support maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race color religion disability age sexual orientation national origin veteran status or genetic information and including all other statuses protected by Federal State and Local laws. S:US is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied contact the Leave Team at .