Program Coordinator – Student Affairs

Clark College is currently accepting applications for a full-time overtime eligible classified Program Coordinator in the Entry Services unit of Student Affairs. This position is a 100% in-person role within Entry Services at the One-Stop Desk and Entry Services Office. The anticipated work schedule will be: 60% in the Welcome Center (Monday-Wednesday) and 40% at the One-Stop Desk (Thursday-Friday). This role provides real-time support to students and community members by responding to inquiries and delivering inclusive professional service across in-person phone email and virtual platforms.

A successful candidate will be self-motivated reliable able to work independently possess strong problem-solving skills strong attention to detail and work effectively with diverse populations. This position may be required to provide coverage at Clark satellite campuses as needed.

At Clark we value equity diversity and inclusion. We are committed to growing learning and supporting our employees.

JOB DUTIES AND RESPONSIBILITIES:

• Staff the physical One-Stop Desk located in Gaiser Hall and provide coverage for customer service modalities as needed including in-person phone email and virtual platforms.
• Greet and welcome students visitors and community members to campus in a professional and inclusive manner.
• Provide entry level support for all Student Affairs departments; assess inquiries and make accurate warm referrals to appropriate offices.
• Assist students with logging into Zoom rooms for department-specific assistance.
• Assist students with scheduling appointments checking in for appointments and notifying appropriate departments upon arrival.
• Support students through the enrollment process including applying for admission and navigating next steps.
• Support the Entry Services team with admissions-related communication and follow-up.
• Create monitor and document One-Stop traffic data including volume of students served department referrals and inquiry types.
• Assist with and respond to Student Affairs shared departmental email inboxes.
• Support Student Affairs records management and paperwork processing including intake and distribution of forms to appropriate offices.
• Assist departmental social media activities including content development updates and coordination as needed.
• Maintain departmental website content and updates keeping information current accurate accessible and reflective of Entry Services programs and services.
• Support Student Recruitment and Outreach activities including coordinating on-campus recruitment events and representing Entry Services at campus events and activities.
• Utilize ctcLink Financial Self-Service and 25Live to support the coordination of Entry Services on-campus recruitment and new student engagement activities including scheduling purchasing and event-related logistics.
• Support basic departmental budget and supply management including monitoring supply needs ordering department supplies and submitting basic purchasing requisitions through ctcLink.
• Maintain current knowledge of campus structure policies procedures and departmental contacts proactively identifying and proposing improvements to resource information.
• Use of a Customer Relationship Management (CRM) system by accurately documenting student and community member interactions entering prospective students tracking inquiries and follow-up supporting outreach campaigns and ensuring data integrity and timely updates.
• Document and maintain all communications within the CRM system upholding data integrity and supporting enrollment and outreach efforts.
• May provide service coverage at Clark satellite campuses as needed.

POSITION REQUIREMENTS AND COMPETENCIES:

Candidates will be evaluated based on application materials including the supplemental questions and personal interview(s) and will be required to demonstrate competencies in the following areas:

• Associates degree AND one (1) year of office related work experienceOR three (3) years of office related work experience.
• One (1) year of customer service experience.

• The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
• This position is represented by Washington Public Employees Association.
• Prior to a new hire a background check including criminal record history will be conducted which includes a sexual misconduct background check as required underRCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.

WHAT WE OFFER:

Salary Range:$3738-$4980/month Step A-M (commensurate with qualifications and experience) Range: 41 Code: 107N

Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.

Clark College offers an exceptional benefits package that includes vacation/sick leave; medical dental life and long-term disability insurance; retirement; and tuition waiver.

APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m. November 19 2026.

Please apply online at contact Clark College Office of People and Culture please call or email.

Upon request accommodations are available to persons with disabilities for the application process. Contact the Office of People and Culture at or by video phone at .

The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice the authority of the Security/Safety Department policies concerning reporting of any crimes which may occur on or near college property and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department or. The most recent Annual Security Report written in compliance with the Clery Act can be reviewed here: VERIFICATION

If you are hired you will need proof of identity and documentation of U.S. citizenship or legal authorization to work. Clark College does not currently sponsor H-1B visas.

Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race color national origin age disability genetic information sex sexual orientation marital status creed religion honorably discharged veteran or military status citizenship immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity affirmative action and non-discrimination to be fundamental to the mission vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students employees and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act.The following person has been designated to handle inquiries regarding non-discrimination policies Title II and Title IX and Affirmative Action: Thao Schmidt Associate Vice President 1933 Fort Vancouver Way Baird 142 Vancouver Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Clark College Office of People and Culture

November 4 2026

26-00085