Program Coordinator

ROLE SUMMARY

The Program Coordinator provides administrative program coordination learning operations and leadership support for leadership development programs and skills development for the Leadership Institute and Access and Reimbursement Team. The role coordinates learner administration live training and event logistics team meetings budgets vendors systems communications travel and expenses engagement activities visitor logistics and reporting to deliver a seamless learner and stakeholder experience while maintaining accurate program data and documentation.

ROLE RESPONSIBILITIES

Program Administration and Learner Management

• Coordinate end-to-end learner administration for leadership development programs including curriculum uploads and updates in the Content Library GCMA submission management participant enrollment Degreed My Essential Learning course creation roster management attendance and completion tracking learner communications assessments certifications badges evaluations and reporting.
• Maintain accurate learner records program documentation schedules trackers reports standard operating procedures templates communications and meeting documentation; proactively identify gaps risks and follow-up needs.
• Partner with learning business and platform stakeholders to provide urgent customer-focused support and consistent learner experience.

Live Training Events and Engagement Logistics

• Coordinate end-to-end logistics for leadership development programs workshops leadership meetings town halls off-sites and engagement events including scheduling attendee management materials rooms virtual meeting setup travel hotel blocks registration catering supplies and operational support.
• Coordinate external speakers facilitators vendors partners and visitors including access materials technology requirements timelines responsibilities updates and day-of support.
• Anticipate logistical issues and resolve them early to support seamless program execution and stakeholder experience.

Calendar Meeting and Leadership Support

• Provide administrative and coordination support to the Leadership Institute leader and AAR Team leader including calendar management teams channel/file management scheduling meeting coordination conflict resolution across stakeholders and phone coverage when required.
• Coordinate team and leadership meetings by gathering agenda topics distributing agendas and materials documenting decisions and action items and following up on commitments.
• Prepare professional executive-ready presentations communications reports announcements and messages of appreciation.

Budget Purchasing Travel and Vendor Administration

• Manage department and program budget tracking purchase order creation and tracking invoice routing financial commitments and recordkeeping in alignment with organizational processes.
• Coordinate business travel itineraries expense reports reimbursements approved purchases supplies equipment hotel accommodations event contracts and supporting documentation.
• Coordinate vendor activities contracts deliverables platform access communications milestones and outstanding actions.

Learning Systems Assessments and Technology

• Administer DiSC and SLII assessments including assignments access communications distribution completion tracking reports materials and vendor or platform coordination.
• Work with the appropriate learning platform team to add classes to My Essential Learning Degreed and relevant academies and support learning system administration and reporting.
• Expertise with Microsoft Teams Outlook Microsoft Office Copilot Claude and other approved tools to improve coordination reporting content preparation and operational efficiency; provide basic troubleshooting and escalate issues when needed.

QUALIFICATIONS

BASIC QUALIFICATIONS

• High school diploma or equivalent with a minimum of five years of progressively responsible experience in program coordination administrative support training coordination learning operations event coordination or project support; OR an Associates Bachelors Masters or PhD with 0 years of work experience is required.
• Demonstrated ability to manage multiple priorities deadlines schedules and stakeholders with strong attention to detail and follow-through.
• Experience coordinating meetings live or virtual events participant communications materials logistics town halls off-sites engagement activities and action tracking.
• Experience coordinating business travel expense reports reimbursements budgets purchase orders invoices contracts vendors purchases or related financial administration.
• Excellent written verbal and interpersonal communication skills including formatting professional and executive-ready materials and providing urgent stakeholder support.
• Demonstrated resourcefulness sound judgment initiative and ability to anticipate needs resolve issues and work independently under pressure.
• Expert level knowledge of Microsoft Teams Outlook Word PowerPoint and Excel; ability to learn systems run reports perform basic data analysis and troubleshoot common technology issues.
• Ability to handle business information and learner data with appropriate discretion and accuracy.

PREFERRED QUALIFICATIONS

• Bachelors degree.
• Experience in Learning and Development Commercial Training leadership development or a related learning environment.
• Experience administering learning platforms learner records enrollments completion tracking credentials assessments and system-based communications.
• Demonstrated project management skills and experience coordinating complex cross-functional programs.
• Experience with My Essential Learning Degreed Content Library administration DiSC SLII or comparable learning and assessment platforms.
• Experience using generative AI tools including Copilot or Claude to support approved business processes and improve operational efficiency.

NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS

• Ability to work flexible hours including early mornings evenings or occasional weekends when required to support programs or events.
• Ability to travel as needed for in-person leadership programs meetings or events. Travel expectations will be confirmed by the hiring team.

ORGANIZATIONAL RELATIONSHIPS

• Leadership Institute leader and AAR Team leader; learning business and platform stakeholders; leadership program participants; external speakers and facilitators; vendors partners and visitors; appropriate learning platform teams.

Financial Accountability

• Supports department and program budget tracking purchase orders invoices financial commitments approved purchases vendor contracts travel and event-related expenses. Specific financial accountability to be confirmed by the hiring team.
  

Supervision

• No direct reports. The role coordinates cross-functional stakeholders vendors facilitators speakers partners and program participants.

OTHER JOB DETAILS:

• Last Day to Apply: October 12 2026
• Work Location Assignment: Hybrid 2-3 days onsite/week US Commercial Pfizer site preferred (Pfizers Log in for Your Day Policy)

The salary for this position ranges from $33.12 to $55.19 per addition this position offers eligibility for overtime weekend holiday and other pay premiums depending on the work schedule and the Companys policies. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifes moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits (). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies only to the United States - New York - New York City location.

This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process please review our candidate AI-use guidelines available onPfizer Careers.

Administrative