Program Coordinator

Key Responsibilities

Program Design & Delivery

• Design implement and continuously refine a portfolio of virtual and in-person community education programs including workshops webinars and exercise/movement-based offerings applying evidence-based health education principles to advance musculoskeletal health prevention and wellness.

• Own end-to-end program operations including registration participant communications orders and financial tracking developing and refining workflows that improve efficiency and the participant experience.

• Direct day-of-programlogisticsfor virtual and in-person eventsanticipatingoperational needs and independently resolving issues to ensure materials room or platform readiness and seamless execution.

• Serve as the primary point of contact for physicians service line directors and program faculty coordinating clinical input and programlogisticsto ensure alignment with clinical priorities and seamless execution.

Community Partnership & Engagement

• Develop and manage strategic partnerships with community-based organizations serving diverse and vulnerable populationsidentifyingnew collaboration opportunities that expand program reach and impact.

• Serve as a trusted representative of HSS to program faculty vendors community partners and participants cultivating and sustaining long-term professional relationships.

• Model the HSS standard of excellence in every community interactionsettingthe tone for high-quality service that strengthens community trust.

Marketing & Outreach

• Develop programobjectives messaging promotional copy web content and social media materials for assigned programs.

• Partner with HSS internal marketing across all channels including digital and social media to shape and execute annual marketing strategies for community education programs.

• Lead targeted outreach initiatives with internal and external stakeholders to grow awareness participation and community engagement in HSS programs and services.

Evaluation Reporting & Administration

• Coordinate program evaluation andoutcomesreporting including evaluations summary reports and attendance records thatdemonstrateprogram effectiveness.

• Analyze program data to identify trends and inform continuous program improvement.

• Provide general administrative support to the department and perform other duties as assigned.

Qualifications:

• Bachelors degree in public health public health communications education health administration or a related field

• Masters degreestronglypreferred.

• 23 years of experience in public health programming community education ora relatedfield including independent management of programs or projects.

• Demonstratedexpertisein health education program design and evaluation including experience developing programming or curricula.

• Proven ability to build and manage partnerships with community-based organizations and clinical stakeholders.

• Proficiencywith program registration and event platforms CRM systems email marketing tools and data or evaluation software.

• Strong written and verbal communication skills with the ability to convey information clearly professionally and effectively.

• Demonstrated organizational skills and attention to detail with the ability to manage multiple priorities in a fast-paced environment.

• Ability to work effectively in a clinically oriented setting and collaborate with internal and external stakeholders.