Program Coordinator

Program Coordinator

Salary Range: $55000.00 - $60000.00

Location: Bollinger Cape Girardeau and Perry Counties
Position: Full-Time
Schedule: Monday-Friday 8:00 a.m.-4:30 p.m. (times may vary; occasional evening or weekend outreach may be required)
Travel: Frequent travel throughout the three-county Hub area which includes Bollinger Cape and Perry based on program needs

Community Counseling Center (CCC) is seeking an RHTP Program Coordinator to serve as the operational lead for Local Hub 25 serving Bollinger Cape Girardeau and Perry Counties.

Through Missouris Transformation of Rural Community Health Care (ToRCH Care) model the Program Coordinator brings together healthcare providers and community partners to improve access to and coordination of healthcare behavioral health and social services throughout the Hub area.

Youll work closely with hospitals FQHCs Rural Health Clinics behavioral health providers pharmacies EMS public health agencies schools and community-based organizations to strengthen partnerships and coordinate local programs.

This position also oversees RHTP Navigator workflows supports Hub Leadership Board activities monitors program performance and helps develop effective referral and care coordination processes across participating organizations.

This is a non-clinical position employed by CCC as the designated Hub Anchor organization. The Program Coordinator does not diagnose prescribe or provide licensed clinical treatment.

• Serve as a primary spokesperson for the Hub building strong relationships and bringing healthcare providers community organizations and other partners together to identify local needs establish priorities and develop strategies to improve healthcare access and coordination.
• Coordinate implementation of local Hub programs and statewide initiatives including access expansion and workforce development effort activities budgets timelines and coordination among HUB members and delivery partners.
• Oversee RHTP Navigator utilization and workflows including closed-loop referrals outreach activities documentation practices and alignment with Hub priorities
• Support Hub Leadership Board activities including meeting coordination agenda development documentation of decisions and follow-up on action items
• Coordinate onboarding and participation expectations for hospitals FQHCs/RHCs behavioral health providers EMS/community paramedicine pharmacies public health agencies schools and community organizations
• Develop and improve referral pathways communication processes escalation protocols and operational workflows across Hub partners
• Monitor Hub progress and performance and identify risks service gaps or areas needing additional support
• Track and report operational implementation referral and performance data using the Community Information Exchange (CIE) dashboards and other approved systems
• Use data and feedback from partners to identify opportunities for improvement and strengthen Hub operations
• Work with Hub partners and regional and state partners to address operational barriers and improve coordination

• Associate degree or an equivalent combination of education and relevant experience; bachelors degree in public health healthcare administration social work health informatics or a related field is a plus.
• 1-3 years of experience in healthcare operations community health care coordination public health quality improvement or a related field
• Previous experience in community health care coordination case management patient navigation Medicaid care management behavioral health support public health outreach social services or a related setting
• Experience coordinating projects or initiatives involving healthcare providers public agencies and/or community organizations
• Must hold or obtain by start date MO Class E Drivers License (Class D for IL Residents) and proof of continuous auto insurance. Must also meet CCCs Motor Vehicle Record standards policy and have reliable transportation.

Real Impact. Real People. Real Growth.

• 24 paid days off your first year
• Paid birthday off
• 7 paid holidays
• Health dental vision insurance
• Company-paid life & LTD insurance
• Retirement plan with auto-enrollment
• Eligible for Public Service Loan Forgiveness (PSLF)
• Referral bonuses
• And More

Community Counseling Center is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law.

CCC will consider requests for reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process to perform essential job functions etc. please contact to speak with us about your needs.

Required Experience:

IC