Program, Capability & Process Development Intern

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.

At Xcel Energy our employees are the driving force behind our success. So we make sure that here you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills staying ready for change and capturing opportunities to grow. All with the support rewards and recognition you need to thrive during your internship and beyond.

Position Summary

Support enterprise continuous improvement learning and operating system initiatives through operational administrative communications training and project support. The role may contribute to the Lean Expert Program enterprise learning experiences One-Way Office initiatives and broader deployment efforts by maintaining program materials administering surveys developing tools and documentation supporting curriculum and content creation assisting with live learning experiences and helping employees apply skills in real work. Work alongside experienced practitioners and cross-functional partners to strengthen capability development organizational design coaching frameworks process documentation standards breakthrough methodologies and program efficiency. Assignments may vary by position and business need providing opportunities to build collaborative relationships with team members and leaders while supporting project execution participant experience responsiveness and continuous improvement across the organization.

Teams Hiring:

Program Ops & Continuous Improvement (Juniors or Higher)

Organizational Development & Capability Strategy (Grad Students)

Instructional Design (Grad Students)

One-Way Process Design (Grad Students)

Typical intern responsibilities may include but are not limited to:

- Support program and process development by creating process flows documentation standard work job aids and training materials.

- Gather analyze and summarize data feedback KPIs and survey results to identify trends gaps and improvement opportunities.

- Create and update presentations dashboards trackers templates visual management tools and other resources for leaders teams and program participants.

- Assist with the design development and delivery of learning content workshops eLearning facilitator guides learner activities and communication materials.

- Partner with team members subject matter experts facilitators and stakeholders to support project execution training rollouts cohort activities and continuous improvement efforts.

- Research industry best practices in Lean operational excellence organizational development learning and talent development to support recommendations and program enhancements.

- Maintain program resources SharePoint or Teams content knowledge management materials standards procedures and administrative records to support effective program operations.

This position is for a May 24 2027 start date. This position may have the possibility to extend beyond the internships initial term based on the candidates successful performance and Xcel Energys business needs.

Minimum Requirements

• Current Student Junior status (as of Fall 2027) or higher
• Enrolled in an accredited college or university and pursuing a degree in Organizational Development Industrial/Organizational Psychology Human Resources Business Business Administration Organizational Leadership Management Education Curriculum Development Process Improvement or a related field of study.
• Able to work full-time during the summer (up to 40 hours a week)/ part time during the school year (up to 20 hours a week) and commuting to the designated work location in-person per our hybrid work policy.

Preferred Qualifications

• Current Grad Students are highly preferred to apply
• Analytical curiosity and ability to summarize data/results to support reporting and decision making.
• Proficiency with Microsoft 365 applications; including Excel PowerPoint Forms SharePoint and Teams.
• Strong written verbal presentation and facilitation skills and ability to communicate clearly with team members leader and decision-making groups.
• Interest or experience in learning and development adult learning principles ADDIE eLearning tools and training design.
• Familiarity with process improvement; including process mapping documentation Visio change management and organizational design
• Strong attention to detail adaptability learn agility manage multiple priorities and work independently on ambiguous tasks/projects.

As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at .

Benefit plans are subject to change and Xcel Energy has the right to end suspend or amend any of its plans at any time in whole or in part.

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