Program Assistant BEdA

Big Bend Community College invites applications for a Program Assistant in the colleges Basic Education for Adults (BEdA) Department. Under general supervision this position provides case management services to BEdA students develops educational plans monitors student progress and supports successful transitions to postsecondary education employment military service or other career pathways. The position works collaboratively with campus departments and community partners to provide wraparound support remove barriers to success and connect students to available resources.

This position reports to the BEdA Director and works collaboratively with faculty staff and community partners to help students achieve their educational goals. Success in this role requires a student-centered approach strong organizational skills flexibility and adaptability as program requirements and student needs evolve throughout the year.

This position typically works Monday through Friday during regular business hours; however occasional evening work travel and off-site responsibilities may be required. Services are delivered in person by phone email and virtual platforms.

To work at the college you will participate in a movement. We are taking action to intentionally and fearlessly create a college where all feel they belong all people are represented and respected for their lived experiences and each has received the recognition and support needed to thrive. Our students the HEART of Big Bend Community College and our employees the SOUL are the reason for deepening our commitment to this movement.

Big Bend Community Colleges organizational strength is captured in our small yet mighty spirita small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally steered by our mission and vision.

Vision: To become our communities first choice to dream learn and succeed.

Mission

Serve as a Bridge

Stand as a Leader

Support for Success

Our guiding principles are a call to action establishing a standard for how we interact with each other present Big Bend Community College in the community serve students AND act upon areas of inequity.

Guiding Principles

Honor our Role as a Hispanic-Serving Institution

Advocate for Equity Inclusion & Diversity

Embrace our Workplace Norms

Innovate Proactively

Model Integrity

Educate All

If you share these values we encourage you to join the movement happening at Big Bend Community College.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by September 01 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time so a prompt response is encouraged.

Essential Job Duties

• Respond to students employees partner agencies and members of the public by providing information regarding Basic Education for Adults (BEdA) programs services and resources.
• Manage a caseload of BEdA students and maintain accurate timely documentation of participation progress and services provided within student information and case management systems.
• Maintain regular communication with students through in-person meetings classroom visits phone calls virtual meetings email Canvas LACES Starfish and other communication platforms.
• Use a holistic student-centered approach to identify and address academic personal and program-related barriers to success and make appropriate referrals to campus and community resources.
• Maintain confidential student records including educational plans schedules transcripts enrollment information and progress documentation in accordance with applicable regulations and policies.
• Monitor and track student progress toward educational goals milestones certificates credentials and degree completion.
• Conduct orientation sessions for new students and provide information regarding program requirements expectations available services and student success strategies.
• Assist students in identifying educational and career goals and developing individualized educational plans to support goal attainment.
• Refer students to appropriate college programs services and community resources including Workforce Education Services (WES) TRiO Pathway Advisors Outreach Services and other support programs.
• Collaborate with faculty staff public agencies community organizations employers and private-sector partners to support student retention persistence and access to resources.
• Represent the BEdA Department at outreach recruitment enrollment retention and community engagement events to promote programs and services.

Other Work Activities

• Participate in professional development activities to maintain current knowledge and best practices.
• Ensure compliance with college safety requirements policies and procedures.
• Maintain compliance with applicable college state and federal regulations.
• Demonstrate professionalism and contribute to a collaborative student-focused environment.
• Perform other duties as assigned.

Work Schedule and Physical Requirements

This is a full-time position that generally works 40 hours per week Monday through Friday with occasional evening and weekend assignments.

The position is primarily performed in a sedentary office environment with occasional travel and outdoor activities. Employees must be able to regularly lift up to 20 pounds and communicate effectively in person by phone email and virtual platforms.

Flexibility is essential due to changes in priorities and frequent interruptions.

MINIMUM QUALIFICATIONS:

At the time of application candidates must possess:

• Two years of administrative clerical or customer service experience involving public interaction; or an equivalent combination of education and experience.
• Experience working effectively with individuals from diverse academic socioeconomic cultural ethnic and ability backgrounds.
• Experience assisting disadvantaged youth and/or adults in identifying barriers establishing goals accessing resources and navigating support services.

Desired Qualifications

• Associate degree or higher from a regionally accredited institution.
• Bilingual proficiency in English and Spanish preferred.
• Computer skills sufficient to work in student management and learning systems to document notes credit attainment and services provided.
• Work experience at a community or technical college in student services and/or workforce education.
• Experience working with local employers and community partners with a focus on work-based learning and resource access.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by September 01 2026.Big Bend Community College reserves the right to offer this position to a qualified candidate at any time so a prompt response is encouraged.

To qualify for considerationapplicantsmust meet the required qualifications andsubmita complete application packet which includes the following:

1. BBCC Online application.
2. Cover letter addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
3. Comprehensive resume or CV.*
4. Response(s) to the questions found in the Supplemental Questions Tab above.*
5. Unofficial transcripts documenting undergraduate and graduate coursework and degrees. Official transcripts are required upon employment.*

NOTE:You must complete the online application in full and respond to the required supplemental questions. Failure to provide this information or responses of See Resume may eliminate you from consideration for this position.The college reserves the right to remove documents submitted but not requested by the college as part of the application process. These documents include but are not limited to statements of teaching philosophy diversity statements letters of recommendation student evaluations performance evaluations etc.

Big Bend Community Collegereserves the right not to fill this position reject all applicants reopen the position or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the colleges discretion.

This posting does not reflect the entire job description and may be changed and modified at any time without notice.

If you have difficulty logging into your account attaching documents submitting your application etc. please contactNEOGOVCustomer Service at 1-.

CONDITIONS OF EMPLOYMENT: Pursuant to RCW 28B.112.080 applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for or have left a position during an investigation into a violation of any sexual misconduct policy at the applicants current or past employers. By law postsecondary education institutions cannot hire an applicant who does not complete the questions.

Prior to employment a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform the position.

Per Governor InsleesProclamation 21-14.1employees of higher education must be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment newly hired employees will be asked to provide proof of their COVID-19 vaccination or request and be approved for a medical or religious exemption before beginning their employment with the college.

An offer of employment will not carry with it any responsibility or obligation on the part of Big Bend Community College to sponsor an H-1B compliance with the Immigration Reform and Control Act of 1986 proof of authorization to work in the United States will be required at the time of hire.

Official transcripts must be provided to the college upon hire.

REASONABLE ACCOMMODATION:Big Bend provides reasonable accommodations for qualified students employees and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973. Please direct all inquiries regarding compliance with access equal opportunity and/or grievances to the Executive Director of Human Resources/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator BBCC 7662 Chanute Street NE Moses Lake WA 98837; or via email at .

In compliance with state and federal regulations the college is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with the colleges policy prohibiting illegal drug use or activity including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on thepolicies page (Download PDF reader) of the colleges website. A printed copy of the policy and procedure is available by contacting the Human Resources Office at .

BBCC ANNUAL SECURITY REPORT: Big Bend Community College strives to be a safe and secure campus for our students employees and community. Detailed information regarding campus security crime statistics for the most recent three-year period and other information are available on theCampus Safety and Security page of the colleges website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at .

EQUAL OPPORTUNITY:Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race sex sexual orientation gender identity/expression religion age color creed national or ethnic origin physical mental or sensory disability use of a trained guide dog or service animal by a person with a disability marital status pregnancy status or families with children a mother breastfeeding her child AIDS/HIV or hepatitis C genetic information and/or status as a veteran or any other legally protected classification.