Program Analyst

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Major duties include but are not limited to:

• The Program Analyst will use the Decision Support System an executive computer information system software which directly impacts the management of patient care and supports the mission of the Network by providing data on patterns of care patient outcomes and resource consumption.
• Works under the direction of the MCA Program Manager who provides work instructions scope of work assignments advice on new unusual or controversial work situations deviations from standard assignments and new procedures and non-recurring work assignments.
• Gathers information identifies and analyzes issues and develops recommendations to resolve substantive problems of effectiveness and efficiency of medical center work operations.
• Maintain relational databases and data integrity.
• Develop custom queries programs and analytical reports.
• Conduct qualitative and quantitative program assessments.
• Benchmark operational metrics against standard benchmarks.

Work Schedule: Monday - Friday 7:30am - 4:00pm. Work Schedule is subject to change based on agency need.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD01702A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 10/09/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07 and for the GS-11 you must have served 52 weeks at the GS-09. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Specialized Experience GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Analyzes audits and evaluates on qualitative basis the effectiveness of programs or orations meeting established goals and objectives; problem solving and monitoring of all staff production trends and workload to develop and identify possible ways to improve and streamline overall work efficiency improving; expert skill in analytically evaluating and forecasting revue and business-related issues or obstacles on a quantitative or qualitative bases as they arise.

OR

Education GS-09: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. if related.

OR

Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level.

Specialized Experience GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Ability to gain cooperation and work closely with all service lines to standardize programs share knowledge and move in a coordinated fashion; communicates with services in order to solve problems coordinate training and exchange information as necessary; creates databases that support benchmarking of data including financial data patient populations and workload; formulate and implement workload policies procedures operations goals processes and objectives and disseminate to agency staff.

OR

Education GS-11: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. if related.

OR

Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level.


For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

IC