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Production Support Engineer with Java & .NET

Job Location:

Sioux Falls, SD - USA

Monthly Salary: Not provided by the employer

Posted: 16 June 2026 (30+ days ago)

Application Deadline: 13 September 2026

Vacancies: 1 Vacancy

Job Title: Production Support Engineer with Java & .NET (80% java 20% .Net)

Location: Sioux Falls SD (Hybrid from day 1)

Note: Independent Visa only

Job Description:

Lead production support for critical enterprise applications ensuring high availability stability and SLA adherence.
Provide L2/L3 support including incident triage root cause analysis (RCA) and permanent fixes for Java /Classic ASP applications.
Hands-on experience with Java 17 Spring Boot and microservices-based architectures in production environments.
Working knowledge of Classic ASP VBScript Framework for troubleshooting and minor enhancements.
Manage and support IIS servers including application deployment configuration SSL management and performance tuning.
Monitor applications proactively and implement logging alerting and observability practices (e.g. AppDynamics Splunk etc.).
Perform defect fixes minor enhancements and code deployments in a controlled release environment.
Drive problem management including trend analysis and continuous service improvements.
Work with Dev/Infra teams to ensure CI/CD pipeline stability and smooth deployments.
Optimize SQL Server performance including query tuning and database troubleshooting.
Ensure application security compliance leveraging Spring Security and enterprise standards.
Support cloud-hosted and hybrid environments (Azure preferred).
Provide technical leadership mentor team members and drive best practices in support processes.
Collaborate with business stakeholders for issue prioritization and communication during incidents.
Experience in Life Insurance domain (policy admin systems workflows) is highly preferred.