Production IT Support Technician
Job Location:
Wilmington, DE - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Scope of Position: Responsible for first-level IT technical support for manufacturing systems computers at the plant as well as other associated automation systems. The position will also participate in projects to meet the plants objectives drive cost reduction efforts and participate in capacity expansion efforts.
Day-to-Day Responsibilities: Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations. Work with production associates technicians and engineers to ensure reliable equipment operation via automated control systems and user interfaces. Support process and product optimization/improvement efforts. Participate in capital projects.
Education: Associates degree (EET Industrial Automation Mechatronics)
Desired Experience: 1-3 years of related experience in PC Hardware/Equipment Troubleshooting
- Ability to read schematics
- Peripheral support touchscreens thermal printers barcode readers etc.
- General Windows PC support for production equipment
- Imaging and setup of new PC systems
Desired Skills:
- Thermal label printers RFID systems
- Low voltage control systems 24v Analog Digital Thermocouples etc.
- Point-to-point troubleshooting
- General knowledge of Network Switch operation
Soft Skills:
- Able to communicate equally well with engineers production associates and managers
- Able to work in a team-oriented environment
- Self-motivated Independent High Initiative
About us: DivIHN the IT Asset Performance Services organization provides Professional Consulting Custom Projects and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization Specialization and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race color religion (creed) gender gender expression age national origin (ancestry) disability marital status sexual orientation or military status.
