Production Data & Operations Assistant

We are looking for a detail-oriented Production Data & Operations Assistant to enter and maintain order and production data support daily print operations and keep communication flowing between sales design production and shipping. Your accuracy helps ensure every job is printed correctly and delivered on time.

Data Entry & Records

• Enter customer orders specifications (size material quantity finishing) and deadlines into the order management system accurately and promptly
• Update job status as work moves through design printing finishing and shipping
• Maintain customer files job tickets and digital records in an organized manner
• Review entered data for errors and correct discrepancies

Operations Support

• Prepare and distribute job tickets and work orders to the production team
• Track inventory of substrates inks vinyl and other supplies and flag low stock to the manager
• Coordinate with design and production teams to confirm artwork files proofs and approvals
• Assist with scheduling jobs based on priority and due dates
• Support shipping and delivery by preparing packing lists labels and tracking details

Administrative & Customer Support

• Respond to routine customer and internal inquiries about order status
• Assist with invoicing data purchase orders and vendor documentation
• Generate basic daily/weekly reports (orders completed pending jobs turnaround times)
• Help keep the production area and filing systems organized

Required

• High school diploma or equivalent
• 1 year of data entry administrative or operations experience
• Fast accurate typing (minimum 4050 WPM) with strong attention to detail
• Proficiency in Microsoft Office (especially Excel) or Google Workspace
• Good written and verbal communication in English
• Ability to multitask and meet tight deadlines

Required Skills:

Microsoft Office