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Product Support Sales Representative | Parts & Service
Job Location:
Job Location:
Madison, OH - USA
Yearly Salary:
USD 40000 - 40000
Yearly Salary:
Posted:
3 October 2026 (4 hours ago)
Posted:
Application Deadline:
31 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Product Support Sales Representative Parts & Service
Outside B2B Sales Industrial Equipment Madison AL
Madison AL Field-Based Territory Sales
Starting at $40000 Commission & Performance Incentives
$800/Month Auto Phone Allowance
New Business Development Territory Ownership
Parts Service Preventive Maintenance Aftermarket Solutions
Industry & Product Training Provided
Full-Time MondayFriday
When Equipment Goes Down Customers Dont Need a Sales Pitch. They Need a Solution.
Thats where you come in.
WMH Solutions is hiring a Product Support Sales Representative to grow our parts service and aftermarket business throughout the Alabama market.
WMH Solutions is hiring a Product Support Sales Representative to grow our parts service and aftermarket business throughout the Alabama market.
This is a field-based B2B outside sales role for someone who enjoys opening doors building relationships identifying operational needs and turning those conversations into long-term business.
Youll work directly with manufacturers warehouses distribution centers contractors and other industrial operations that depend on their equipment to keep moving.
Your job isnt simply to sell a part.
Its to understand what the customer needs connect them with the right WMH solution and become someone they call before they call the competition.
This Is a Hunter Role
Lets be clear about the opportunity.
This isnt a role built around waiting for inbound leads or simply maintaining an established book of business.
Approximately:
80% New Business Development
- Prospecting cold outreach field visits referrals networking and opening new accounts.
10% Account Reactivation
- Reconnecting with customers and identifying opportunities to earn their business again.
10% Existing Customer Development
- Strengthening relationships uncovering additional needs and expanding WMHs presence within current accounts.
Youll have an established company service infrastructure product portfolio and internal team behind you.
Your opportunity is to build the territory in front of you.
What Youll Sell Parts Service & Aftermarket Solutions
Youll represent solutions that directly impact your customers equipment uptime and operations including:
- Parts and aftermarket products
- Preventive and planned maintenance programs
- Service and repair solutions
- Maintenance agreements
- Material handling equipment support
- Industrial batteries and charging solutions
- Fleet and equipment-support solutions
- Additional aftermarket products and services based on customer needs
You dont need to walk in knowing every part number or every forklift model.
You do need the curiosity to understand industrial equipment ask good questions uncover business needs and learn how WMH solves them.
Well help with the product knowledge.
Your Territory Becomes Your Business.
Youll be responsible for developing it through consistent prospecting customer interaction follow-up and relationship building.
Youll:
- Prospect and develop new B2B customers throughout your assigned territory
- Conduct face-to-face customer visits and outbound prospecting
- Identify parts service maintenance and equipment-support opportunities
- Build relationships with operations leaders maintenance teams facility managers purchasing contacts and other decision-makers
- Understand customer challenges and recommend appropriate WMH solutions
- Develop proposals and present solutions based on customer needs
- Manage opportunities from initial conversation through close
- Reactivate inactive and underdeveloped accounts
- Expand relationships within existing customers
- Use service activity and customer information to identify additional sales opportunities
- Maintain an organized pipeline and accurate customer information in CRM
- Develop weekly territory and prospecting plans
- Maintain timely follow-up on leads quotes and open opportunities
- Collaborate with WMH Service Parts Sales Rental and other internal teams
- Coordinate with manufacturers and internal resources when specialized support is needed
- Track activity opportunities forecasts and results
- Take ownership of your territory and monthly sales goals
Youll have clear expectations around prospecting customer activity pipeline development and revenue performance.
How you organize the territory build relationships and create opportunity is where your sales ability comes in.
Who Thrives Here
Were interested in people who know how to create business not simply wait for it to arrive.
Youll likely do well here if you:
Are comfortable initiating conversations and opening new accounts
Dont depend entirely on inbound leads to build your pipeline
Enjoy being in the field and meeting customers face-to-face
Can hear not right now without treating it as never
Ask questions before trying to sell something
Follow up consistently without needing someone to remind you
Can manage multiple customers prospects quotes and priorities
Are comfortable being measured against activity and sales goals
Build credibility with operations and maintenance professionals
Are curious about equipment and how customers operate
Use CRM to manage your business and opportunities
Take ownership when your territory isnt producing the results you want
Want your performance to influence what you earn
Dont depend entirely on inbound leads to build your pipeline
Enjoy being in the field and meeting customers face-to-face
Can hear not right now without treating it as never
Ask questions before trying to sell something
Follow up consistently without needing someone to remind you
Can manage multiple customers prospects quotes and priorities
Are comfortable being measured against activity and sales goals
Build credibility with operations and maintenance professionals
Are curious about equipment and how customers operate
Use CRM to manage your business and opportunities
Take ownership when your territory isnt producing the results you want
Want your performance to influence what you earn
If youre naturally proactive competitive organized relationship-driven and comfortable creating your own opportunities youll understand this role quickly.
Your Background Doesnt Have to Say Forklift Sales
Material handling experience is valuable.
It isnt the only path into this role.
Were interested in candidates with experience in areas such as:
- Outside B2B sales
- Territory sales
- Industrial sales
- Material handling
- Equipment rental
- Industrial distribution
- Heavy or construction equipment
- Commercial parts or service sales
- Fleet or transportation services
- Industrial MRO
- Manufacturing support
- HVAC or mechanical service sales
- Facilities and maintenance solutions
- Other territory-based B2B environments
If youve successfully sold products or services where equipment uptime operations maintenance service or customer relationships matter your experience may translate well here.
We can teach material handling. We need you to bring the drive to develop business.
What Were Looking For
Required
- Demonstrated ability to build professional customer relationships
- Ability and willingness to consistently prospect for new business
- Strong verbal and written communication skills
- Strong organization follow-through and time management
- Ability to independently manage a field-based territory
- Comfort using CRM and technology to manage sales activity and pipeline
- Valid drivers license and ability to meet applicable company driving requirements
Preferred
- Previous outside B2B or territory sales experience
- Demonstrated experience prospecting and developing new accounts
- Industrial equipment parts service rental MRO or related sales experience
- Experience selling to manufacturing warehouse distribution construction or industrial customers
- CRM experience
- Bachelors degree or equivalent professional experience
Experience Matters Here
A bachelors degree is welcomed but demonstrated sales performance and relevant professional experience matter.
If youve built business developed a territory opened new accounts or successfully sold industrial or service solutions without a four-year degree we still want to hear from you.
Compensation & Sales Support
Your compensation should reward the business you build.
WMH offers:
$40000 base Commission & Performance Incentives
$800/Month Auto Phone Allowance
Sales Incentives Tied to Performance
Defined Territory & Sales Goals
Product Industry & Sales Training
Support from Service Parts Sales Rental & Leadership
A Broad Portfolio of Material Handling & Aftermarket Solutions
$800/Month Auto Phone Allowance
Sales Incentives Tied to Performance
Defined Territory & Sales Goals
Product Industry & Sales Training
Support from Service Parts Sales Rental & Leadership
A Broad Portfolio of Material Handling & Aftermarket Solutions
Your earning opportunity grows with your ability to develop the territory and generate results.
Benefits That Support More Than the Workday
Eligible WMH associates have access to a comprehensive benefits package designed to support their health financial future and time away from work.
Benefits include:
- Medical dental and vision coverage
- Paid time off
- Paid holidays
- 401(k) retirement plan with company contribution/match
- Profit-sharing opportunities
- Life and disability benefits
- Training and professional development
- Long-term career-growth opportunities
Benefit eligibility and specific plan provisions are governed by applicable WMH plan documents and policies.
Build More Than a Sales Territory
Product Support puts you in the middle of the customer relationship.
Youll learn the equipment customer operations aftermarket business service organization and what drives industrial customers to buy.
For strong performers that experience can create opportunities to continue developing across WMH.
Potential career paths may include:
Senior Territory Sales Major/Strategic Accounts Sales Leadership Aftermarket Leadership Branch/Regional Operations
The goal isnt to give you a flashy title.
Its to give strong performers room to keep growing.
Why WMH Solutions
WMH Solutions has supported material handling customers throughout the Southeast for more than 35 years.
Today our 250 associates across 11 locations provide equipment parts service rental fleet automation and aftermarket solutions to businesses across our markets.
As a Linde Material Handling dealer we combine global equipment technology with local sales service and customer support.
Our customers operate businesses where downtime matters.
Thats why Product Support matters.
The relationships you build and the solutions you bring to customers can directly influence their productivity and WMHs continued growth.
Ready to Build Your Territory
If youre an Outside Sales Representative Territory Sales Representative Industrial Sales Representative Product Support Sales Representative Aftermarket Sales Representative Parts & Service Sales Representative or a strong B2B salesperson ready to move into industrial sales wed like to hear from you.
You dont need to know everything about forklifts on day one.
You do need to be willing to:
Prospect.
Prospect.
Learn.
Follow through.
Build relationships.
Create business.
If that sounds like how you sell apply today and tell us about the business youve built.
Required Experience:
IC
About Company
Explore Wheeler Material Handling for innovative solutions in new, used, and rental equipment. Enhance your fleet with our top-tier material handling products and services.
