Product Operations

The Product Operations team owns the end-to-end processes and systems that power enterprise solutions at Anduril. We work across engineering business systems and operations to build the operational infrastructure that makes implementations successfulfrom how we scope and deliver changes to how we ensure the business is ready to adopt and sustain them. As our portfolio of enterprise initiatives grows we need someone who can systematize how we enable the business through change and over time help us scale how we run implementations end to end.

In Product Operations youll start by owning enablement operationsbuilding the systems frameworks and tooling infrastructure that make change enablement repeatable efficient and embedded throughout the implementation lifecycle. As you mature that foundation youll expand into the broader implementation processeshelping define how we scope deliver and operationalize enterprise systems and process changes across the organization:

• Youll work alongside the enablement team to design and build the enablement operating modelthe playbooks templates readiness frameworks shift-left change impact assessment standards and workflow integrations that allow enablement to run consistently across any initiative. Youll make sure change scoping happens early in the implementation lifecycle not after decisions are locked.
• Youll build the end-to-end enablement infrastructure by connecting the platforms we already havefeature tracking LMS comms toolsinto a cohesive system where change impacts flow into communications plans training is triggered by implementation milestones and adoption data feeds back into project decisions. This includes standing up a centralized knowledge hub enabling in-tool guidance and just-in-time micro-learning and establishing regular comms cadences so users always know what to do and where to go.
• Youll bring an AI-first mindset to operationsidentifying where AI and automation can accelerate content creation personalize training delivery streamline stakeholder analysis surface adoption risks earlier and reduce manual overhead across implementation workflows. Youre not just running todays playbook; youre building tomorrows.
• Youll design and operationalize a change network of local super users across the businessgiving implementation teams embedded advocates who can provide frontline feedback reinforce adoption and serve as the bridge between the project and the people it affects.
• Youll embed with implementation teams and practitioner Enablement Managers to operationalize the frameworks you buildpressure-testing them in real implementations identifying process gaps across the broader lifecycle and driving improvements where enablement intersects with delivery.
• Youll build measurement and feedback infrastructure that gives leadership clear visibility into enablement healthreadiness scores training completion adoption signals and time-to-proficiencyalongside listening mechanisms like pulse checks focus groups and surveys that feed back into release planning and continuous improvement.
• Youll establish the content governance model that keeps enablement materials accurate as systems evolvedefining clear ownership standards and templates so that content stays current without requiring a full rebuild every release cycle.
• As the enablement operating model matures youll expand into broader implementation operationshelping define and improve the processes tooling and standards that govern how we scope plan deliver and transition enterprise systems and process changes across the organization.
• Youll pinch hit where necessary filling critical gaps to ensure initiatives are successful. We do what needs to be done regardless of job title.

• You have 6 years of experience in operations program management change management or enablement with direct experience building the systems and processes that make work scalenot just executing within them.
• Youve built operational infrastructure from scratch or significantly matured an existing operating model. You know what it takes to go from ad hoc to repeatable whether thats for enablement implementation delivery or both.
• You think in systems and integrations. You look at a set of disconnected tools and processes and see how they should connect. Youre energized by building workflows that eliminate manual handoffs and make information flow to the right people at the right time.
• Youre genuinely curious about AI and how it can transform how operational work gets done. You dont need to be an engineer but you should have opinions about where AI adds real value versus where its noise and you should be comfortable experimenting.
• Youre a strong communicator who can translate process design into something implementation teams actually adopt. You build trust with practitioners and stakeholders alike.
• Youre both strategic and tactical. You can design the operating model and then get into the details of making it work in a live implementationyou dont just hand off a framework and walk away.
• Youre high ownership and low ego. You take accountability for outcomes and will do whatever it takes to make the team successful.
• Youre comfortable with ambiguity and fast-moving environments. You know how to prioritize when everything feels urgent and make progress with imperfect information.
• You have strong project and program management skillsyou can manage dependencies across multiple initiatives track workstreams and keep the operating model evolving without losing momentum on day-to-day delivery.
• Experience building change champion or super user networks content governance models or feedback loop infrastructure is a plus.
• Experience with enablement platforms LMS administration adoption analytics tools or workflow automation is a plus.
• Experience with OCM methodologies and frameworks is valued but not requiredwe care more about judgment and execution than certifications.
• U.S. Person status is required as this position needs to access controlled data.

The salary range for this role is an estimate based on a wide range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Andurils total compensation package. Additionally Anduril offers top-tier benefits for full-time employees including:

At Anduril we invest in our people. Our comprehensive competitive benefits package (available at little to no cost to employees) ensures youre supported in health recovery and whatever comes next.For more information Explore Our Benefits.

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