Product Manager, Wireless
San Francisco, CA - USA
Job Summary
Were looking for a foundational Product Manager to own the most visible part of our network: Wireless.
This person will own Meters entire wireless line including our wireless operating system end-to-end encompassing hardware firmware software and cloud management. Those familiar with wireless know that the fixes that matter most rarely stay inside wireless though; they often mean coordinated changes across the entire stackaccess points switching routing and cellular too. Meter is vertically integrated and owns the entire stack ISP firewall routing SD-WAN security wireless switching mobile and powerbuilt so a small engineering team can ship complex features fast to our customers.
Youll build the observability platform that makes wireless proactive instead of reactive. Alongside it youll ship the features that make the experience feel effortlessautomatic channel and power optimization seamless roaming client steering interference mitigationand define Meters next revenue bets in Radio Resource Management localization and IoT.
This is one of Meters first dedicated PM hires reporting to our CTO and cofounder Sunil Varanasi and partnering closely with the Wireless engineering team.
In the first 30 days you will:
Sit with the Wireless team join support calls and read the Slack threads where wireless issues get triaged and lost.
Map the full lifecycle of a wireless problemdetection routing resolution and where it falls through the cracks.
Talk to sales engineers about what customers are asking for.
You have a clear point of view on where observability needs to start.
By 60 days: The Wireless team has a clear prioritized roadmap. You and Sales Engineering have a strong feedback loop. Observability v1 has a defined scope: what youre building what youre not and what success looks like
By 90 days: Observability v1 is in active development with a measurable drop in triage time or ticket volume. A phased Radio Resource Management plan is defined. GTM has documentation they trust enough to advertise from.
Mornings with the Technical Support Engineering team reviewing support tickets for patterns worth building into observability
Afternoons with the Wireless team prioritizing the next sprint evenings with a sales engineer scoping what a hospitality customer needs from localization to close a deal.
Youre the bridge between customer experience support sales and engineeringwriting specs engineering trusts documentation sales can use and roadmap narratives that give the company clarity on where wireless is going.
You know wireless: how IPSK works how Radio Resource Management shapes deployment outcomes how access points behave under load how Wi-Fi standards evolve and what IT teams need at 2 a.m. when troubleshooting.
What matters most is how you work with people. You earn trust across engineering support sales marketing and operations and you turn disparate signalsSlack threads tickets SE requests hardware constraintsinto a plan everyone believes in.
Youve navigated ambiguity before. Theres minimal PM structure at Meter and no onboarding playbook and youre excited to build it.
The internet runs the world. Every purchase you make video call you join its all packets flowing through networks. But those networks havent changed for decades. Theyre brittle complex and surprisingly hard to set up in an enterprise space.
We started Meter to build better networks. We had to build everything from the ground up: designing and building our own enterprise hardware intuitive software and streamlined operations to deliver great outcomes for our customers. Today we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater Lyft and Reddit rely on Meter to keep their thousands of employees and locations online and productive.
Our bet is simple: We will all use the internet more than we do today. We have the definitive networking stack to enable businesses to do so as seamlessly and reliably as any modern utility.
The estimated base salary for this role is between $205000 $275000.
Additionally this role is eligible to participate in Meters equity plan.
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Required Experience:
IC
About Company
Meter builds networking infrastructure. The best hardware, software, and operations for routing, switching, wireless, and applications. All for one monthly fee.