Product Manager, Print as a Service

Description -

Product Manager Print as a Service

HP has committed to a strategic pivot to a service-first approach to products/solutions with the aim of delivering higher customer value in novel ways. Our Consumer Services and Solutions (CSS) organization is charged with creating incubating delivering and managing innovative new service businesses and business models.

As a product leader in CSS you will spearhead the development and delivery of print-as-a-service transforming the way consumers and small businesses utilize print and fundamentally changing the relationships they have with HP. You will orchestrate the discovery and socialization of market requirements drive the development of the service and its extensions and be accountable for their market success.

We are agents for change within HP. For this role we are seeking a strong product innovator who is entrepreneurial at their core exhibiting a deep curiosity an agile mindset and a strong passion for using technology to create frictionless customer experiences at scale. If you are visionary quick to embrace new technologies champion modern AI and modern software development processes have worked in continuous delivery/continuous integration environments and have demonstrated the ability to collaborate with internal and external partners to incorporate capabilities that will accelerate the uniqueness of novel solutions wed love to hear from you.

As a CSS Product Leader You

• Possess an entrepreneurial mindset and are passionate about creating great products and customer experiences
• Inspire others around a shared vision and effectively influence across organizations even without direct authority
• Understand customer needs competitive dynamics and how to create compelling value propositions
• Thrive in ambiguous environments independently identifying opportunities defining problems and developing solutions
• Use data experimentation and customer insights to make informed decisions and continuously improve outcomes
• Balance customer needs business objectives and technical constraints to make effective tradeoff decisions
• Demonstrate strong ownership and bias for action overcoming obstacles and driving initiatives to completion

Key Responsibilities

• Manage the end-to-end product lifecycle from ideation and discovery through launch scale and optimization
• Drive deep customer understanding through research analytics and direct engagement
• Develop business cases and investment recommendations for new products and services
• Partner with cross-functional team members toward the successful realization of the vision. Includes R&D Design Marketing Region Ops Channel Partners Legal Finance IT retail partners and others
• Maintain a relentless focus on customer experience leveraging data-based decision making through partnerships with web analytics business intelligence and market research teams
• Own and track key business outcomes including customer adoption engagement retention revenue growth and profitability
• Champion experimentation and continuous learning leveraging AI and modern software practices to accelerate innovation
• Quickly learn unfamiliar domains and convert complex information into actionable decisions
• Quickly learn unfamiliar domains and synthesize complex technical customer and business inputs into actionable decisions

Knowledge Experience and Education Required

• Experience in product management strategy business operations consulting entrepreneurship or related disciplines. Equivalent experience considered. Demonstrated ability to solve complex problems influence stakeholders and deliver measurable results
• Experience building customer-facing products services or business initiatives. Experience working across multiple disciplines technologies and stakeholder groups is highly valued
• Demonstrated success driving products services or business initiatives that delivered measurable customer and business outcomes
• Strong communication stakeholder management and organizational skills
• BA or BS required. MBA preferred
• We value intellectual curiosity learning agility sound judgment and a demonstrated track record of delivering results as much as prior experience in any specific product domain

The pay range for this role is $83000 to $127800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location job-related knowledge skills and experience.

Benefits:

HP offers a comprehensive benefits package for this position including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.

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Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal