Product Manager, Platform Services

Welcome to Our World
Weve been leading the charge in the affiliate industry from day oneestablishing performance marketing and paving the way for future innovations. Were known for maintaining one of the largest most reliable partnership platforms with impeccable personalized service.

Founded in Santa Barbara California in 1998 CJ (formerly Commission Junction) stands as the most trusted name in performance marketing. We specialize in building partnerships between top brands and reputable publishers to drive revenue and business growth. CJs industry-leading solutions make us the platform of choice for over 3800 global brands across sectors like retail travel finance technology and home services. As part of Publicis Groupe our savvy data capabilities cutting-edge tech and strategic expertise facilitate genuine connections allowing brands to reach consumers wherever they are.

A Quick Peek at Affiliate Marketing
Think back to your last online purchase. Did an influencer tip you off about a great product and offer a discount Or perhaps you relied on a trusted review site to make your decision Whatever path you took affiliate publishers likely played a role by influencing informing or helping you find the best deal. CJ connects brands with these publishers creating valuable resources for shoppers like you.

This role plays a critical part in ensuring CJ operates as a unified platform. By defining and evolving the shared capabilities experiences and standards used across product domains the Product Manager will help reduce duplication improve customer experience strengthen platform scalability and performance and enable product teams to deliver new capabilities more efficiently.

The role will also help shape CJs evolution toward an AI-enabled platform by defining the shared experience ecosystem strategy and governance through which domain-specific agents and MCPs can be discovered trusted and used consistently across CJ.

The Product Manager will lead the definition prioritization and execution of CJs Platform Services strategy and roadmap across the following core pillars:

Identity Access & Organization

Lead the strategy and evolution of CJs shared identity and access capabilities including authentication authorization SSO MFA user identity roles and permissions user and company relationships organizational access models and other shared access capabilities.

Shared Platform Experience

Define and evolve the common experiences that span the CJ platform including global navigation homepage and dashboard frameworks cross-application experiences search notifications user preferences and other shared capabilities that create a cohesive customer experience.

Design System & Experience Standards

Partner with UX and engineering to drive the evolution and adoption of CJs shared design system UI and interaction standards accessibility requirements responsive experiences and browser and device policies across product domains.

Globalization & Localization

Lead the shared framework for delivering CJ experiences globally including translations locale behavior regional formatting currencies dates time zones and other localization capabilities.

Platform Configuration & Communications

Define shared capabilities for platform configuration customer entitlements feature enablement preferences notifications alerts announcements and other common communication experiences.

Shared Platform Integrations

Oversee third-party integrations that extend shared CJ platform capabilities and serve multiple areas of the business while establishing clear ownership boundaries between shared platform integrations and integrations specific to individual product domains.

Platform Performance & Experience Health

Partner across product and engineering teams to establish platform performance expectations identify systemic experience issues define platform health metrics and prioritize improvements to the responsiveness reliability and overall quality of the CJ experience.

AI Experience & Agent/MCP Ecosystem

Lead the vision for CJs shared AI experience and ecosystem including the Agent Library agent discovery shared conversational experiences AI governance and the cross-platform strategy for Model Context Protocol (MCP).

Establish the standards discoverability lifecycle expectations and governance that enable domain product teams to build and operate their own agents and MCPs consistently across CJ. Domain product teams retain ownership of the business capabilities agents and MCP implementations specific to their respective areas.

Cross-Platform Strategy & Governance

Establish and maintain the strategic roadmap for Platform Services ensuring alignment with CJs broader product strategy organizational priorities and customer needs.

Drive adoption of shared platform capabilities and standards across product domains to improve consistency reduce duplication and accelerate product development.

Define and track platform adoption performance and experience-health metrics to measure success and inform future investment.

Stay informed of emerging platform identity AI and interoperability trends and translate relevant developments into opportunities for CJs platform strategy.

The ideal candidate will have significant experience defining and delivering shared platform capabilities within a complex product organization. Key qualifications include:

• 10 years of product management experience preferably within SaaS enterprise platforms commerce advertising technology or other complex technology environments.
• Demonstrated experience defining and executing platform product strategy across multiple product domains and engineering teams.
• Strong technical foundation with an understanding of identity and access management authorization platform architecture shared services integrations and modern web application architectures.
• Demonstrated ability to identify opportunities for reusable platform capabilities and drive their adoption across multiple product teams.
• Strong understanding of emerging AI product patterns including AI agents and interoperability approaches such as Model Context Protocol (MCP) and the ability to translate evolving technologies into pragmatic product and platform strategies.
• Experience working closely with UX and engineering to deliver consistent scalable accessible and high-performing customer experiences.
• Excellent communication influence and stakeholder management skills with demonstrated ability to drive alignment and resolve ambiguous ownership across teams.
• Strong analytical and problem-solving abilities with experience using data and product metrics to prioritize investments and measure platform success.
• Experience with Agile methodologies and modern product management practices.
• A Bachelors or Masters degree in Computer Science Engineering Business or a related field is preferred.

This is a hybrid role requiring 3 days a week in office.

CJ is the leader in Performance Marketing. We take pride in our innovative technology comprehensive data solutions and our people. We equip our teams with advanced tools training and career development opportunities all to provide modern solutions strategies and support to deliver high quality results for our clients. We work in an enthusiastic collaborative team setting that values outstanding performance.

Were a community of creative and passionate problem solvers who go the distance to tackle the tough questions think creatively and drive resourceful growth for our clientsand ourselves. We foster and embody an inclusive and collaborative culture where diverse perspectives are sought relationships are valued and people feel accepted with a sense of belonging in expressing themselves authentically. We pride ourselves in having a workplace environment that values both work and play.

Why Our Workplace Stands Out
Apart from offering competitive salaries 401K matching wellness programs and comprehensive medical dental and vision coverage we provide:
Flexible time off without the hassle of accrual
A generous number of paid holidays
Company-sponsored team-building events
An Employee Referral Program
Annual recognition awards
Hybrid work arrangements for optimal work-life balance
Parental bonding leave
Backup care options for children and elders
An employee discount program
International SOS program for global support
Business Resource Groups where employees connect over shared interests to cultivate an engaging inclusive environment

and those are just a few of our great perks! Come join us and see what makes our company a great place to work.

If you require accommodation or assistance with the application or onboarding process specifically please contact

All your information will be kept confidential according to EEO guidelines. #LI-DT1