Product Manager – OpenLab Software Products
Wilmington, DE - USA
Job Summary
The Product Manager for CDS Software is responsible for defining and managing Agilents software maintenance upgrade entitlement and support offerings across the OpenLab CDS portfolio and select CDS products. This role owns the product strategy roadmap commercialization and lifecycle management of SMA (Software Maintenance) offerings that help customers maximize the value of their software investments through upgrades support and lifecycle protection.
Working across Product Management R&D Marketing Sales Services Product Support Licensing IT and Customer Success teams the Product Manager translates customer needs and business strategy into valuable solutions that drive customer success software adoption and recurring revenue growth. The role serves as the business owner for SMA programs migration initiatives software lifecycle strategies and select CDS products.
Key Responsibilities
Own Product Strategy & Roadmap
Define and manage the strategy roadmap and lifecycle for Software Maintenance Agreements (SMA) and assigned CDS add-on products.
Drive Customer Value & Adoption
Understand customer and field needs and translate insights into offerings that improve upgrades support lifecycle management and product adoption.
Lead Cross-Functional Execution
Partner with R&D Marketing Sales Services Support Licensing and IT teams to define requirements prioritize investments and deliver business outcomes.
Grow Commercial Performance
Develop business cases pricing packaging and go-to-market strategies that drive recurring revenue renewal rates and customer retention.
Manage Product Lifecycle & Migration Initiatives
Guide software lifecycle policies upgrade programs migration strategies and customer transition plans across the CDS portfolio.
Enable Organizational Readiness
Support product launches sales enablement training communications and performance measurement to ensure successful adoption and execution.
Bachelors Masters or equivalent qualification with 8 years of relevant experience.
Proven product management experience across the product lifecycle.
Experience with software products maintenance agreements licensing subscriptions SaaS or recurring revenue business models.
Strong business acumen with experience in commercialization pricing business case development and go-to-market planning.
Excellent communication stakeholder management and cross-functional leadership skills.
Experience working with global teams and managing competing priorities.
Knowledge of laboratory informatics chromatography data systems (CDS) software licensing or regulated laboratory environments is highly desirable.
Experience with AI and application of AI in Laboratory software environment is highly desirable
Willingness to travel up to 20%.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least September 2 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $139440.00 - $261450.00/yr plus eligibility for bonus stock and benefits. Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals regardless of personal characteristics are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex pregnancy race religion or religious creed color gender gender identity gender expression national origin ancestry physical or mental disability medical condition genetic information marital status registered domestic partner status age sexual orientation military or veteran status protected veteran status or any other basis protected by federal state local law ordinance or regulation and will not be discriminated against on these bases. Agilent Technologies Inc. is committed to creating and maintaining an inclusive in the workplace where everyone is welcome and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility please email or contact 1-. For more information about equal employment opportunity protections please visit Required: 25% of the TimeRequired Experience:
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